Brian Caldwell | Page 2

One of the most unsatisfactory customer experiences I have had in a while, without question. have had in a while, without question. More

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I’ve had a great experience with the service team, especially Nisha and, if I remember correctly, her manager Jerry. They’ve been taking care of both me and my Tahoe for quite some time now, even thou especially Nisha and, if I remember correctly, her manager Jerry. They’ve been taking care of both me and my Tahoe for quite some time now, even though I originally purchased the vehicle from a different dealership (Classic). Looking back, I almost wish I had purchased directly from your dealership—either another Tahoe or possibly even the electric Silverado—because of how well your team has treated me. Throughout the time I’ve owned the vehicle, your service department has consistently taken care of the various issues I’ve experienced. I really appreciate the attention to detail, the clear communication, and how your team keeps me informed throughout the entire process while making sure I’m satisfied with the outcome. Any time something has come up, it has always been handled professionally and resolved in a way that makes me feel taken care of as a customer. If I had one small suggestion, it would simply be to offer more gas-powered loaner vehicles so customers have the option to choose between gas and electric if they prefer. Other than that, from management to the porters to the team handling the loaner vehicles, everyone has been excellent. I truly appreciate the level of service and the way your team has taken care of me. Thank you. More

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Excellent service my hat goes off to not only Mr Alberto and Mr Lane but to the whole service department and Mr Lane but to the whole service department More

by kerryahyder Verified Customer Verified Customer

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Sebastian at the service desk was efficient at my check-out and explained the services and condition of my car; even though he did not check me in. Very pleased with the Staggered 4 wheel alignment check-out and explained the services and condition of my car; even though he did not check me in. Very pleased with the Staggered 4 wheel alignment on my Camaro SS - 6 speed. More

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Excellent customer service. No waiting when I dropped off my car and it was ready in a timely manner. No waiting when I dropped off my car and it was ready in a timely manner. More

by CSH Verified Customer Verified Customer

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Staff Professional, courteous and smiling faces early morning. They seam they are enjoying their work . Great staff . morning. They seam they are enjoying their work . Great staff . More

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The experience that I have had with Mac Haik was exceptional from the salesman I. purchased my car from all the way to the service department even when I had an issue with my car repair they made exceptional from the salesman I. purchased my car from all the way to the service department even when I had an issue with my car repair they made it right. More

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Mr. Larry and the management team worked directly with me to resolve my concerns. They answered all of my questions, acted quickly, and ensured I had a replacement vehicle so I could continue working and han to resolve my concerns. They answered all of my questions, acted quickly, and ensured I had a replacement vehicle so I could continue working and handling my responsibilities without disruption. More

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Service was great. I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informe I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informed of the multi-point inspection they did and was given a copy of the results. More

by mcclendon.perry Verified Customer Verified Customer

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The best service Always. Mr. Larry and his team are Awesome every time. Thank you! Mr. Larry and his team are Awesome every time. Thank you! More

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