Brian "Chief" Hartwick | Page 4

Hans reached out to me w/ a nice compliment which led to us pairing up in the sales process. He also was very polite throughout the day and super patient w/ me when I was trying to get input from my father us pairing up in the sales process. He also was very polite throughout the day and super patient w/ me when I was trying to get input from my father over the phone. He paid attention to my concerns and acted on them. For example, he noticed my comment about not liking automatic car washes early in the process. Towards the end, he, therefore, offered to have the car I purchased hand washed as opposed to the normal process. More

by MAYONESA.COSMICA Verified Customer Verified Customer

Helpful 0

Report | Print

The front of the house experience was great, f&I was great, even the loaner vehicle process was great. Everything has been smooth sailing and easy so far. Chief covered everything and made this the most great, even the loaner vehicle process was great. Everything has been smooth sailing and easy so far. Chief covered everything and made this the most enjoyable, easy car buying experiences I've ever had. This is how buying a new vehicle should work. More

by CLo Verified Customer Verified Customer

Helpful 0

Report | Print

We had a great experience! Everyone was very knowledgeable and helpful. We are extremely happy with our new CX-5! Everyone was very knowledgeable and helpful. We are extremely happy with our new CX-5! More

by SPROSSER7991 Verified Customer Verified Customer

Helpful 0

Report | Print

Appreciated the no pressure sales experience. I didn’t feel like I was held captive by a time-share salesman. Yet to have any experience with service dept. but I anticipate a positive experien I didn’t feel like I was held captive by a time-share salesman. Yet to have any experience with service dept. but I anticipate a positive experience based on others’ comments. More

by RDREYMER Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience! Everyone is knowledgable and understanding. I left the dealership having all my questions answered! Everyone is knowledgable and understanding. I left the dealership having all my questions answered! More

by COURTNEYSICKEL Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service on our CX90. They even delivered the car back to our home when it was completed. The service department always goes above and beyond! They even delivered the car back to our home when it was completed. The service department always goes above and beyond! More

by DAVID_HODGES Verified Customer Verified Customer

Helpful 0

Report | Print

Great people in the service department. Service was done on time and our vehicle came back spotless! Service was done on time and our vehicle came back spotless! More

by DAVID_HODGES Verified Customer Verified Customer

Helpful 0

Report | Print

Hodges went out of their way to make our experience outstanding. Very courteous and professional staff. outstanding. Very courteous and professional staff. More

by KDALEA Verified Customer Verified Customer

Helpful 0

Report | Print

Hodges Mazda is the better choice of the Mazda dealerships in the Jacksonville area. They are more consistent and deliver better service. It's never simple to go through the car buying process w dealerships in the Jacksonville area. They are more consistent and deliver better service. It's never simple to go through the car buying process with all the choices and model levels out there, working with Brian "Chief" and the finance person Clayton, we made a deal in early 2024. Downsized from a CX9 to a CX5 and the guys went the extra mile to find the color and features I needed. More

by MOORE.PR Verified Customer Verified Customer

Helpful 0

Report | Print

I've purchased a cx-5 and most recently a Mazda 3 turbo from Chief he's the best ever so smooth great communication hands down best car buying experience. from Chief he's the best ever so smooth great communication hands down best car buying experience. More

Helpful 0

Report | Print