Brian Coughlin | Page 10

My second Acura MDX 11 years ago we bought a 2003 MDX from Schaller Acura and after 332000 miles, we decided it was time to buy a new one. So we went back to Schaller Ac 11 years ago we bought a 2003 MDX from Schaller Acura and after 332000 miles, we decided it was time to buy a new one. So we went back to Schaller Acura and with the help of Jim Merrill we bought a 2014 MDX with 33 miles on it. Jim was great to work with as we went through the options we wanted on the new car and once we got the new car he sat with us in the car for over an hour going over the various radio, navigation, phone and information buttons, pages and settings. Special thanks also to Dave Wiltse, Brian Coughlin and Joe DeLaCruz for 11 years of top notch service and advice on my 2003 MDX, without them I never would have made it to 332000 miles and still counting. I look forward to working with them over the next 11 years on both MDXs. Thanks also to Brian Savo who called me during his vacation to let me know that everything had gone through fine with the financing options. More

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Front Wheel Bearing Quick scheduling.....quality work completed on time.....Acura TL has over 287,000 miles.....thanks in large part to quality diagnosis, repair and main Quick scheduling.....quality work completed on time.....Acura TL has over 287,000 miles.....thanks in large part to quality diagnosis, repair and maintenance........Thanks, Bob More

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Schaller Acura Always superior service and quality workmanship. The Service team Brian, Dave and Joe are customer focused and friendly. They always go above and beyo Always superior service and quality workmanship. The Service team Brian, Dave and Joe are customer focused and friendly. They always go above and beyond to make your visit/experience pleasant More

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Quick.repair done in timely fashion,satisfaction with work First time loan vehicle & service done, very happy with timely repaired, easy to work with staff. We will recommended to others, bob & Brian are than First time loan vehicle & service done, very happy with timely repaired, easy to work with staff. We will recommended to others, bob & Brian are thankful for taking care ASAP More

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I Have been a acura custumer for over 12 years ...I wouldnt gone back and purchase a new vehicle if they didnt treat me the way they do when i go in for my regular sevice wouldnt gone back and purchase a new vehicle if they didnt treat me the way they do when i go in for my regular sevice More

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Great Dealer experience,service and. Sales associates I could't have gone to a better place. P.S. Brian Savo. And Jim Merrill were excellent.aswell. All the Service advisiors could't have gone to a better place. P.S. Brian Savo. And Jim Merrill were excellent.aswell. All the Service advisiors More

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I have been a customer of Schaller since I bought my first Acura Legend in 1987. Four Acura's later I now own a 2013 RDX sold to us by Teri Lupacchino in the Sales Department. Teri is courteous, highly first Acura Legend in 1987. Four Acura's later I now own a 2013 RDX sold to us by Teri Lupacchino in the Sales Department. Teri is courteous, highly knowledgeable and very easy to deal with. She knew we were torn between the technology package and the one without the package. Showing us the added features and giving us time to think about it really helped in making the decision to GO FOR IT!!!! At the time of pick up she went over all the programming and driving details with me and boy were there lots of them! She was so patient with me learning how to use the new system, I can't say enough good things about the experience. Schaller is, by far, the best dealer for sales and extraordinary service they provide. I wouldn't go anywhere else! The service manager, David Wiltsie, has been around since I started, this says a lot for the type of employer Schaller must be. Thank you Schaller Family, you are the best!!! More

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From service to sales over the 15 years and 4,and now the fifth model Acura that I have purchased and had serviced @ Schaller I have always had Excellent Service and sincere guidance and assistance at every fifth model Acura that I have purchased and had serviced @ Schaller I have always had Excellent Service and sincere guidance and assistance at every step Thanks my firdt thoughts regarding automobiles is and I hope will always be Schaller. More

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I have leased my last 2 vehicles from Bob Kenton at Schaller Acura. He is a great sales consultant who always makes me feel like a valued customer. I was happy with happy with how Bob kept in touch a Schaller Acura. He is a great sales consultant who always makes me feel like a valued customer. I was happy with happy with how Bob kept in touch and followed up with me from time to time after leasing my first vehicle from him, so when my lease ended I decided to go back to him earlier this year to lease another vehicle from him. Again, he continues to show great customer service by following up to ensure that everything is going well with my new vehicle. I have used the service department at Schaller Acura for my last 3 vehicles, and typically end up working with Brian Coughlin when I am there. He always makes me feel welcome, and I trust him to help ensure that my vehicle is kept up to date with all of its service needs. More

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Shaller Acura continuously provides exceptional, prompt and courteous service. Their prices are fair and estimates are always accurate. The staff are amazing each and every time. It's unheard of in this and courteous service. Their prices are fair and estimates are always accurate. The staff are amazing each and every time. It's unheard of in this day and age for a dealership to offer loaners - they are very much appreciated. We've bought six cars at Schaller in the last twelve years and the incredible service is one of the main reasons why. More

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