Brian Coughlin | Page 10

Quick.repair done in timely fashion,satisfaction with work First time loan vehicle & service done, very happy with timely repaired, easy to work with staff. We will recommended to others, bob & Brian are than First time loan vehicle & service done, very happy with timely repaired, easy to work with staff. We will recommended to others, bob & Brian are thankful for taking care ASAP More

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I Have been a acura custumer for over 12 years ...I wouldnt gone back and purchase a new vehicle if they didnt treat me the way they do when i go in for my regular sevice wouldnt gone back and purchase a new vehicle if they didnt treat me the way they do when i go in for my regular sevice More

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Great Dealer experience,service and. Sales associates I could't have gone to a better place. P.S. Brian Savo. And Jim Merrill were excellent.aswell. All the Service advisiors could't have gone to a better place. P.S. Brian Savo. And Jim Merrill were excellent.aswell. All the Service advisiors More

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I have been a customer of Schaller since I bought my first Acura Legend in 1987. Four Acura's later I now own a 2013 RDX sold to us by Teri Lupacchino in the Sales Department. Teri is courteous, highly first Acura Legend in 1987. Four Acura's later I now own a 2013 RDX sold to us by Teri Lupacchino in the Sales Department. Teri is courteous, highly knowledgeable and very easy to deal with. She knew we were torn between the technology package and the one without the package. Showing us the added features and giving us time to think about it really helped in making the decision to GO FOR IT!!!! At the time of pick up she went over all the programming and driving details with me and boy were there lots of them! She was so patient with me learning how to use the new system, I can't say enough good things about the experience. Schaller is, by far, the best dealer for sales and extraordinary service they provide. I wouldn't go anywhere else! The service manager, David Wiltsie, has been around since I started, this says a lot for the type of employer Schaller must be. Thank you Schaller Family, you are the best!!! More

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From service to sales over the 15 years and 4,and now the fifth model Acura that I have purchased and had serviced @ Schaller I have always had Excellent Service and sincere guidance and assistance at every fifth model Acura that I have purchased and had serviced @ Schaller I have always had Excellent Service and sincere guidance and assistance at every step Thanks my firdt thoughts regarding automobiles is and I hope will always be Schaller. More

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I have leased my last 2 vehicles from Bob Kenton at Schaller Acura. He is a great sales consultant who always makes me feel like a valued customer. I was happy with happy with how Bob kept in touch a Schaller Acura. He is a great sales consultant who always makes me feel like a valued customer. I was happy with happy with how Bob kept in touch and followed up with me from time to time after leasing my first vehicle from him, so when my lease ended I decided to go back to him earlier this year to lease another vehicle from him. Again, he continues to show great customer service by following up to ensure that everything is going well with my new vehicle. I have used the service department at Schaller Acura for my last 3 vehicles, and typically end up working with Brian Coughlin when I am there. He always makes me feel welcome, and I trust him to help ensure that my vehicle is kept up to date with all of its service needs. More

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Shaller Acura continuously provides exceptional, prompt and courteous service. Their prices are fair and estimates are always accurate. The staff are amazing each and every time. It's unheard of in this and courteous service. Their prices are fair and estimates are always accurate. The staff are amazing each and every time. It's unheard of in this day and age for a dealership to offer loaners - they are very much appreciated. We've bought six cars at Schaller in the last twelve years and the incredible service is one of the main reasons why. More

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Best service in the industry by far. I called to Best service in the industry by far. I called to schedule service for my 2006 Acura TL and Joe answered the phone, professionally I might add. He Best service in the industry by far. I called to schedule service for my 2006 Acura TL and Joe answered the phone, professionally I might add. He asked the reason for my call and I proceeded to describe the issues with my car. He understood immediately and as it turned out, accurately diagnosed both issues I described. My request for early arrival was granted and at 6:45 am the next day I pulled in front of the maintenance bay expecting to wait until 7:15, the time of my appointment. Up comes the door and Brian Coughlin is inviting me in. He welcomed me and made me feel at home. He showed me to the waiting room and stated he would come and get me when the work was completed. As early as I was Schaller Acura had the coffee brewed and a full array of local papers available in the waiting room, along with snacks and beverages. The waiting area was clean and bright. Right on queue forty five minutes later Brian came to get me and brought me to the cashier and thanked me for my business. All issues were fixed car was clean. This dealership has its act together. I highly recommend purchasing a car or getting service done at this location. The employees and the service exceeded my expectations and the total cost for all this good service and attention to detail was $56.00 dollars. Thank you, Schaller Acura for a great experience. More

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Employees are very nice and they gave the very good deal on Acura MDX. Mainly the sales person Rob Horton is very polite and very very nice person.Definetely I will recomend this dealer to friends. on Acura MDX. Mainly the sales person Rob Horton is very polite and very very nice person.Definetely I will recomend this dealer to friends. More

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Oustanding dealership to work with. Have purchased 3 new Acura's, sevice my Toyota and never have had an issue that they could not fix to my satisfaction. Best dealership I have ever worked with. Service M Acura's, sevice my Toyota and never have had an issue that they could not fix to my satisfaction. Best dealership I have ever worked with. Service Manager Dave Wiltsie is super. Very responsive and very knowledgeable. Rob Horton is always following up if I have any concerns or thins I can not figure out in the new vehicle! I can not say enough about this business. I highly recommend the product and the service. More

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