Dealer Reviews
Cars for Sale
Dealer Log In
Brian Crandall
Brian Crandall | Page 2
Sales Director / General Manager
Heiser Chevrolet
10200 W. Arthur Ave.
West Allis, WI 53227
125 Reviews
Known for his outgoing smile and genuine demeanor, Brian is always out to win over customers. One way he accomplishes this is by keeping an “open door” and remaining accessible to all. Yet, it is Brian’s love of cars that keeps him on the showroom floor. Brian joined the Heiser family in 2004. He started in Sales yet quickly rose to the top, wearing a variety of hats along the way. Brian can empathize with employees and often helps coach them on improvement. He is seen as a versatile and friendly leader who understands the challenges and rewards of each role at the dealership. His motto is “treat everyone equally and with respect.” So, Brian encourages great service and revels in the outstanding online reviews the dealership receives. Oftentimes, they highlight feeling “valued” and remark on the way Heiser Chevrolet goes out for their customers. It’s a genuine effort that trickles down from the top, with Brian encouraging all to take the time to get things done right.
Read more125 Reviews
Write a Review
125 Reviews of Brian Crandall
October 10, 2023
Was t really informed to what was going on. I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room, I got a cup of coffee and had ants in my cup. Told the receptionist and they didn’t even go check. The really got me going. I think someone should have checked. But nothing like nothing ever happened. I was going to upgrade my vehicle there. But won’t go there again. Disappointed customer More
by MMCUSTOM33
Verified CustomerOther Employees Tagged: Ben Jarvis, Quinn Mihalski, Dawn Riedel, Rafael Rivera, Mary Ann Scaffidi, Megan Shulta, Service Team
September 12, 2023
I came to dealership on walk-in basis. Everything was thoroughly explained to me. Was able to get car repaired same day. Both General Manager and service representative were very helpful. Everything was thoroughly explained to me. Was able to get car repaired same day. Both General Manager and service representative were very helpful. Believe her name was something similar to Asha? More
by millyolsen
Other Employees Tagged: Asha McDaniel
August 31, 2023
The service staff at this dealership is top notch! They take care of everything I need on my off brand vehicles. They have some new advisors, but you can tell they care. They take care of everything I need on my off brand vehicles. They have some new advisors, but you can tell they care. More
by PETECOONEY85
Other Employees Tagged: Andy Schallitz , Keith Jacobsen, Asha McDaniel, Quinn Mihalski, Rafael Rivera, Megan Shulta, Service Team, I’m bummed I forgot his name, but the guy that sits in Mike’s old desk was great!!!
August 09, 2023
This was a Very quick and easy process . Both salesman and finance manager. Thank you Both salesman and finance manager. Thank you More
by CGBERNSTEIN1
Other Employees Tagged: David Shepard, Brad Sterling
August 04, 2023
Brian Crandall has been my main contact. He's been wonderful to work with. Kind, professional, and very helpful. Jason Clark handled much of the paperwork and also showed me how to use th He's been wonderful to work with. Kind, professional, and very helpful. Jason Clark handled much of the paperwork and also showed me how to use the features on my new car, set up my Sirius radio with all my favorite stations, and helped me connect with Onstar to transfer my account to my new car. Jason is also kind and thorough. More
by gstyles
Other Employees Tagged: Jason Clark , PJ Geboy
June 26, 2023
Hope. I have not found a place to work on vehicle until now. Thank you! I have not found a place to work on vehicle until now. Thank you! More
by togomeal43
Other Employees Tagged: Maureen Ferguson-Calmes , Samantha Calmes, PJ Geboy, Keith Jacobsen, Ben Jarvis, James Priewe, Mark Scaffidi, Mary Ann Scaffidi, Megan Shulta
June 22, 2023
Clean comfortabe lots of friendly people wait time not to bad miss the popcorn machine! Very helpful needed a shuttle ride and absolutely enjoyed George the driver hes full of knowledge about cars bad miss the popcorn machine! Very helpful needed a shuttle ride and absolutely enjoyed George the driver hes full of knowledge about cars More
by carla53185
Other Employees Tagged: Megan Shulta, Service Team
April 28, 2023
Outstanding sales and service by the team. Management is attentive and responsive at all times. Pleasant experience Management is attentive and responsive at all times. Pleasant experience More
by TYMN54
Other Employees Tagged: David Shepard, Brad Sterling, Greg Koss, Daryl Smith, Steven Shelton, Amy Elertson , Samantha Calmes, Willie Lemle, Mary Ann Scaffidi
Dealership Inventory (158 Vehicles)
