Dealership Experience
16 yrs, 2 mos
253 Reviews
Write a Review253 Reviews of Brian Gardner
July 06, 2021
I was told the wait would be "a couple of hours." Throughout the 5 hour wait no one made any attempt to communicate with me or give any updates. Instead of giving up half of my day, ittook my entire Throughout the 5 hour wait no one made any attempt to communicate with me or give any updates. Instead of giving up half of my day, ittook my entire day and zero customer service was given. More
Other Employees Tagged: Michael Ferrara
April 14, 2021
Every time I go to gates I am impressed by the professional service I get. They are all a perfect example of great customer service. professional service I get. They are all a perfect example of great customer service. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
April 13, 2021
The staff always takes great care of us and the wait time is minimal. Fantastic attitude by everyone really helps take our stress away. Thank you! is minimal. Fantastic attitude by everyone really helps take our stress away. Thank you! More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
April 08, 2021
Service and sales departments at Gates have always been fair, friendly, and knowledgeable. They communicate very well about the work being done and if they find a potential problem I don't know about, th fair, friendly, and knowledgeable. They communicate very well about the work being done and if they find a potential problem I don't know about, they make me aware of it. I have recommended Gates to family and friends for several years. More
Other Employees Tagged: Samantha
April 08, 2021
Very happy with your service department and your salesman Mike McNally, Andrew Richards. I only wished your car wash was working on my day of service. It did not work for the lady in front of me that was in Mike McNally, Andrew Richards. I only wished your car wash was working on my day of service. It did not work for the lady in front of me that was in the wash bay either. Service was exceptional. 10 stars ! More
Other Employees Tagged: Stephen Mackin , Mike McNally, Andrew Richards, 10 star Rating
April 08, 2021
I am satisfied with the job performed. Employees were very efficient and competitive. I really trust in toyota and always recommend as a good and honest place. very efficient and competitive. I really trust in toyota and always recommend as a good and honest place. More
April 07, 2021
Very friendly staff and no issues with their service. Good communication and comfortable waiting area. Overall I was very pleased and would recommend them to others Good communication and comfortable waiting area. Overall I was very pleased and would recommend them to others More

