Brian Gardner | Page 5

Your service department is great. Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never bu Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never buy a car without test driving at first and the car I was looking at, wasn’t even on the lot. How disappointing. More

by mgelfman0 Verified Customer Verified Customer

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I have been getting my cars from gates since they were located downtown . Very pleased located downtown . Very pleased More

by WWW.SDWAKEEM5 Verified Customer Verified Customer

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Excellent, congenial, effective and thoughtful customer service. Horrible use of styrofoam-it ruins the environment service. Horrible use of styrofoam-it ruins the environment More

by sbarton3 Verified Customer Verified Customer

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The Gates Family has done an excellent job serving the Michiana Community in multiple locations with value and excellence. We have purchased multiple vehicles from them and also enjoy any maintenance they Michiana Community in multiple locations with value and excellence. We have purchased multiple vehicles from them and also enjoy any maintenance they’ve done. More

by Happy customer Verified Customer Verified Customer

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I want to thank Brian Winston-Williams and his whole staff; I had my Jeep detailed and was able to get my Valve Cover fixed. Thank you, Jesse, in Service and the Techs that fixed my Jeep and Dawyne that staff; I had my Jeep detailed and was able to get my Valve Cover fixed. Thank you, Jesse, in Service and the Techs that fixed my Jeep and Dawyne that detailed my Jeep. My jeep looks brand new in the inside. My Jeep runs smooth now. Thank you, Guys. More

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Took my 2023 Corolla in 5000 mile service. The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call te The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call telling me that they will fix their damage if I pay 800 dollars. This is beyond deceitful. Gates has a horrible service manager who hung up on me. Extremely professional kind of response. Stay as far away from Gates as possible. Very deceitful people across-the-board. Buyer beware! More

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If you want to be scammed, this is the place to go. They do not operate honestly and are more than eager to cheat you out of money and/or your vehicle. Go ANYWHERE else. This place seems establishment They do not operate honestly and are more than eager to cheat you out of money and/or your vehicle. Go ANYWHERE else. This place seems establishment connected and I feel is likely as corrupted as it gets. DO NOT surrender your desirable vehicle to these people, chances are you'll never drive it again. More

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Showed up for my appointment, only to be told no tech available. Waste of tome available. Waste of tome More

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I was told the wait would be "a couple of hours." Throughout the 5 hour wait no one made any attempt to communicate with me or give any updates. Instead of giving up half of my day, ittook my entire Throughout the 5 hour wait no one made any attempt to communicate with me or give any updates. Instead of giving up half of my day, ittook my entire day and zero customer service was given. More

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Every time I go to gates I am impressed by the professional service I get. They are all a perfect example of great customer service. professional service I get. They are all a perfect example of great customer service. More

by ALEXPEDRO1 Verified Customer Verified Customer

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