Dealership Experience
16 yrs, 2 mos
253 Reviews
Write a Review253 Reviews of Brian Gardner
May 26, 2025
The service department staff is always friendly, the always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or if it can wait.. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
May 22, 2025
Your service department is great. Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never bu Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never buy a car without test driving at first and the car I was looking at, wasn’t even on the lot. How disappointing. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
May 21, 2025
Excellent, congenial, effective and thoughtful customer service. Horrible use of styrofoam-it ruins the environment service. Horrible use of styrofoam-it ruins the environment More
Other Employees Tagged: Stephen Mackin , A young woman who was GREAT
May 21, 2025
The Gates Family has done an excellent job serving the Michiana Community in multiple locations with value and excellence. We have purchased multiple vehicles from them and also enjoy any maintenance they Michiana Community in multiple locations with value and excellence. We have purchased multiple vehicles from them and also enjoy any maintenance they’ve done. More
Other Employees Tagged: Joel Gates, Kevin, Erica, Tina in Elkhart Service
March 20, 2025
I want to thank Brian Winston-Williams and his whole staff; I had my Jeep detailed and was able to get my Valve Cover fixed. Thank you, Jesse, in Service and the Techs that fixed my Jeep and Dawyne that staff; I had my Jeep detailed and was able to get my Valve Cover fixed. Thank you, Jesse, in Service and the Techs that fixed my Jeep and Dawyne that detailed my Jeep. My jeep looks brand new in the inside. My Jeep runs smooth now. Thank you, Guys. More
Other Employees Tagged: Brien Winston, Kirk Ziegert , Jesse and Dawyne
July 21, 2023
Took my 2023 Corolla in 5000 mile service. The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call te The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call telling me that they will fix their damage if I pay 800 dollars. This is beyond deceitful. Gates has a horrible service manager who hung up on me. Extremely professional kind of response. Stay as far away from Gates as possible. Very deceitful people across-the-board. Buyer beware! More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
July 20, 2023
If you want to be scammed, this is the place to go. They do not operate honestly and are more than eager to cheat you out of money and/or your vehicle. Go ANYWHERE else. This place seems establishment They do not operate honestly and are more than eager to cheat you out of money and/or your vehicle. Go ANYWHERE else. This place seems establishment connected and I feel is likely as corrupted as it gets. DO NOT surrender your desirable vehicle to these people, chances are you'll never drive it again. More

