Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 7

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
257 Reviews

Dealership Experience

16 yrs, 3 mos

4.8

257 Reviews

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257 Reviews of Brian Gardner

March 29, 2021

Dealership Rating
Employee Rating

Each person I spoke with was friendly and professional. Brian was nice about my arriving early to the appointment. The waiting area is nice for getting laptop work done while the car is bei More

by THOMAS_D_RHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2021

Dealership Rating
Employee Rating

Both of my contacts with Brian were awesome. He was very friendly and informative. The part needed was ordered and delivered as expected. I received a call from Brian to schedule my appointment which was th More

by JSCHOPMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 26, 2021

Dealership Rating
Employee Rating

I always appreciate the prompt appointment times and the service is always thorough and professional. Now they’ve even added video to their talents. Thank you for making me feel safe and know my car is tak More

by KMYERS622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferrara

March 22, 2021

Dealership Rating
Employee Rating

Brian is always a help great on giving advice too!!! I Brian is always a help great on giving advice too!!! I always looked forward to the good service!!! Thank you!! Fast service! In and out NO problem More

by Mjkronewitter52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 16, 2021

Dealership Rating
Employee Rating

Mike and Brian and Stephen are always a marvelous help n great on giving advice too!!! I always looked forward to the good service!!! Thank you!! More

by JUSTOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

March 15, 2021

Dealership Rating
Employee Rating

Staff is friendly and calls me by name. Work is consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. More

by MELISSA.GARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

March 15, 2021

Dealership Rating
Employee Rating

As usual, Brian took good care of me: Scheduled a shuttle ride to and from my office; Service was quick and competed ahead of schedule More

by BLAMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 13, 2021

Dealership Rating
Employee Rating

From the scheduling, to my arrival, the advised wait, and finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates tea More

by BOETHIUS52
Recommend Dealer
Yes

March 12, 2021

Dealership Rating
Employee Rating

As usual, they began servicing my car on time and they informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. More

by KIRBSERV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

March 05, 2021

Dealership Rating
Employee Rating

Stephen n Brian did an excellent job addressing my car needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service More

by JUSTOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

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