Dealership Experience
16 yrs, 2 mos
253 Reviews
Write a Review253 Reviews of Brian Gardner
March 16, 2021
Mike and Brian and Stephen are always a marvelous help n great on giving advice too!!! I always looked forward to the good service!!! Thank you!! great on giving advice too!!! I always looked forward to the good service!!! Thank you!! More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
March 15, 2021
Staff is friendly and calls me by name. Work is consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
March 13, 2021
From the scheduling, to my arrival, the advised wait, and finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates tea finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates team of polite, efficient and professional personnel make it easier. More
March 12, 2021
As usual, they began servicing my car on time and they informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
March 05, 2021
Stephen n Brian did an excellent job addressing my car needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service More
Other Employees Tagged: Stephen Mackin, Michael Ferrara
March 03, 2021
I have been using Gates Toyota for service every 5,000 miles since I purchased my first Rav 4 in 2003. The staff is professional and very personable and the waiting room is clean and comfortable. miles since I purchased my first Rav 4 in 2003. The staff is professional and very personable and the waiting room is clean and comfortable. More
February 24, 2021
Excellent customer service and work was completed within the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell servi the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell service or parts that are not necessary! More
Other Employees Tagged: Michael Ferrara
February 23, 2021
Well, as usual, my favorite place to go for service. I don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple of bad things that is going on with my truck and the proof was in the videos not just hearing it from the service dept. or having to have a tech show me actually in the bay. More
Other Employees Tagged: Stephen Mackin, Michael Ferrara

