Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 7

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
253 Reviews

Dealership Experience

16 yrs, 2 mos

4.8

253 Reviews

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253 Reviews of Brian Gardner

March 16, 2021

Dealership Rating
Employee Rating

Mike and Brian and Stephen are always a marvelous help n great on giving advice too!!! I always looked forward to the good service!!! Thank you!! More

by JUSTOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

March 15, 2021

Dealership Rating
Employee Rating

Staff is friendly and calls me by name. Work is consistently good and they always start on time. They always let me know what's going on and get things done in a timely manner. More

by MELISSA.GARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

March 15, 2021

Dealership Rating
Employee Rating

As usual, Brian took good care of me: Scheduled a shuttle ride to and from my office; Service was quick and competed ahead of schedule More

by BLAMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 13, 2021

Dealership Rating
Employee Rating

From the scheduling, to my arrival, the advised wait, and finally the completion of my service the staff was friendly and helpful. Car maintenance is not something I eagerly look forward to but the Gates tea More

by BOETHIUS52
Recommend Dealer
Yes

March 12, 2021

Dealership Rating
Employee Rating

As usual, they began servicing my car on time and they informed me of exactly what they did. Everyone wore masks as COVID precautions, to my appreciation. More

by KIRBSERV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

March 05, 2021

Dealership Rating
Employee Rating

Stephen n Brian did an excellent job addressing my car needs n Mike Is always outstanding too! Usually Mike helps me or Brian!! Always great service More

by JUSTOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

March 03, 2021

Dealership Rating
Employee Rating

I have been using Gates Toyota for service every 5,000 miles since I purchased my first Rav 4 in 2003. The staff is professional and very personable and the waiting room is clean and comfortable. More

by BCVMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 01, 2021

Dealership Rating
Employee Rating

I had a break down on the highway and Gates was able to fix my car in just a few hours. They shuttled me home while my car was being fixed thank you guys. More

by AMERICANESPRESSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 24, 2021

Dealership Rating
Employee Rating

Excellent customer service and work was completed within the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell servi More

by SGOODWIN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferrara

February 23, 2021

Dealership Rating
Employee Rating

Well, as usual, my favorite place to go for service. I don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple More

by MNEMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

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