Brian Gardner
Brian Gardner at Gates Toyota

Brian Gardner | Page 8

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
253 Reviews

Dealership Experience

16 yrs, 2 mos

4.8

253 Reviews

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253 Reviews of Brian Gardner

February 22, 2021

Dealership Rating
Employee Rating

Very helpful and understanding when it came time to diag the problem and then let me know what they found and how much it would be to fix it, it was nice that they were not pushy in anyway to get me to spen More

by DAMAKB2426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 20, 2021

Dealership Rating
Employee Rating

The service department did a great job getting me checked in. My wait time was very reasonable. The price to fix my tire was reasonable. More

by HILERJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 15, 2021

Dealership Rating
Employee Rating

Came in for my Toyota care service and was out in 45 minutes. Very friendly service. Enjoy the waiting area which was clean and inviting. More

by PARKER.ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 12, 2021

Dealership Rating
Employee Rating

Brian is great to work with! He is very knowledgeable and caring. There is no pressure of feeling like I have to purchase something. Thanks! More

by BSAGARDNER320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 09, 2021

Dealership Rating
Employee Rating

Always excellent service. These guys are the best in the area when it comes to getting your vehicle taken care of. They always treat you right and treat your vehicle right. More

by TJACKSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

January 28, 2021

Dealership Rating
Employee Rating

They always make getting my vehicle serviced easy - fast - and simple. They are friendly - professional - and always ready to take care of my car service needs. More

by DINANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

January 23, 2021

Dealership Rating
Employee Rating

Great job as usual! Checked out the cruise computer for me as I had experienced some some abnormal rpm increases without a change in speed. All checked out. Also replaced the key battery. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

January 20, 2021

Dealership Rating
Employee Rating

Clean, efficient, friendly, courteous, timely, knowledgeable, do a quick job. Never pushy about services. Clean waiting room. Sometime you could use a different TV channel. More

by MIMSIE529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 19, 2021

Dealership Rating
Employee Rating

Made an appointment day before for our Toyota Care Service, oil change, tire rotation, everything went smoothly, we were done promptly. Everyone was wearing masks, in service & waiting area. Went very More

by ECOLA8081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha

January 16, 2021

Dealership Rating
Employee Rating

I feel I can trust the service people to do what needs to be done and not try to sell me what doesn't need fixing. More

by SFLOWERS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mackin, Michael Ferrara

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