Brian Ingram | Page 3

I am on a 7 hour drive, driving north about 3/4s of the way through. My check engine light popped on. Along with every other light on my dash. And this was the nearest shop/Honda dealership to me. I was in way through. My check engine light popped on. Along with every other light on my dash. And this was the nearest shop/Honda dealership to me. I was in a panic. Worried about cost, was i going to make my friends wedding..... So I'm sure i was difficult to handle. But this is why I'm leaving this review, they were so nice and so upbeat that I felt they were truly there to help. Which I believe that kind of customer service is so hard to get. Thanks again Service Dept. More

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Brian is always a great service manager to work with in regards to getting your car serviced or repaired. He gives you a straight answer on what is really needed and makes sure the customer really understa regards to getting your car serviced or repaired. He gives you a straight answer on what is really needed and makes sure the customer really understands what is going on. Often times he will put it in a perspective that the customer can relate to or understand. More

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This dealership gets all my business, I trust the service department to treat me fairly, Thanks to Brian Ingram for taking time to explain what work needed to be performed!! department to treat me fairly, Thanks to Brian Ingram for taking time to explain what work needed to be performed!! More

by gmmtroll36 Verified Customer Verified Customer

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I had a fantastic experience while getting my vehicle serviced. From the moment I pulled into the service drive, it was clear that they truly care about both the vehicle and customer. One thing that real serviced. From the moment I pulled into the service drive, it was clear that they truly care about both the vehicle and customer. One thing that really stood out to me was the level of cleanliness and professionalism. They put a plastic cover over the driver’s seat, a disposable paper floor mat, and a plastic cover over the steering wheel to make sure nothing inside the vehicle gets dirty during the service. This kind of attention to detail is rare these days and really shows they go the extra while no matter how old or new the vehicle is. More

by BITW Verified Customer Verified Customer

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When I brought my car in, it was diagnosed with one wrong thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually fixed. They just took $5k from me. Called them again and they start guessing about what’s wrong… They fix the spark plugs and then suddenly my car is in worse shape than it was originally-like they messed it up! After calling the service manager repeatedly, I finally heard back. He said my car was dead from the start… but I never got an apology. Then they gave me three options, 1 I only get $6k towards trade in, 2 the try to clean the engine to fix the problem, or I finally get my money refunded and car towed back home… We got it towed home, now worse than before. Not trusting them again to fix my cars. More

by looloobell56 Verified Customer Verified Customer

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Extremely efficient and knowledgeable staff; I was very impressed by the sincere professionalism of Brian Ingram. Everyone I dealt with was very professional, patient and kind. I really appreciated the l impressed by the sincere professionalism of Brian Ingram. Everyone I dealt with was very professional, patient and kind. I really appreciated the loaner vehicle I was given; the only disappointment I had was returning it. My wife and I are so very grateful for all you have done for us to make our experience second to none; we look forward to hopefully buying our next vehicle from Zeigler Honda. More

by TWEBER6 Verified Customer Verified Customer

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Great experience with everyone involved with the sale of my 2019 camry xse. Everyone was very nice and professional but the real MVP was my salesman Karsen, as he went above and beyond to make sure all my n my 2019 camry xse. Everyone was very nice and professional but the real MVP was my salesman Karsen, as he went above and beyond to make sure all my needs and questions were handled with priority. More

by titaniumpearlgts Verified Customer Verified Customer

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Brian Ingram took care of all my needs and returned my car cleaned, I will recommend this dealership to all my friends!! Keep up the good work!! car cleaned, I will recommend this dealership to all my friends!! Keep up the good work!! More

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Made my appointment for an oil change and to take care of some recalls was in and out in no time very friendly and convenient. some recalls was in and out in no time very friendly and convenient. More

by GARRETTTYLER18 Verified Customer Verified Customer

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Great experience! Above average in my opinion! I wouldn't bring my vehicles anywhere else. Above average in my opinion! I wouldn't bring my vehicles anywhere else. More

by itypicallyforget Verified Customer Verified Customer

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