Brian Jones
Brian Jones at Greenway Kia West

Brian Jones | Page 21

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.8
224 Reviews
4.8

224 Reviews

Write a Review

224 Reviews of Brian Jones

June 03, 2025

Dealership Rating
Employee Rating

They were very fast and friendly. When I pulled up I was immediately greeted.They explained what was going to happen with my car and I really appreciate the explanation. More

by Sandrarocco88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Greenway Kia West responded

Hi Sandrarocco88, Thank you for the great review! We're happy to hear you had a fast, friendly experience and that our team greeted you right away. Clear communication is a top priority for us at Greenway Kia West, so we’re glad you appreciated the explanation about your vehicle. We look forward to serving you again! Best regards, The Greenway Kia West Team

June 03, 2025

Dealership Rating
Employee Rating

I was immediately greeted when I pulled up and check in process was fast and easy More

by Sandrarocco88
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Jun 10, 2025

Greenway Kia West responded

Hi Sandrarocco88, Thank you for the 5-star review! We're glad to hear you were greeted right away and that the check-in process was fast and easy. At Greenway Kia West, we aim to make every visit smooth and stress-free. We appreciate your support and look forward to seeing you again! Best regards, The Greenway Kia West Team

June 02, 2025

Dealership Rating
Employee Rating

Just had a little problem with communication other than that they fixed the problem and I’m very satisfied with the results. I will be bringing it in for a regular oil change in the future . More

by msdoe5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Gault, Tony Nguyen , Mark Foster

Jun 10, 2025

Greenway Kia West responded

Hi msdoe5, Thank you for your honest feedback and the great review! We're glad to hear the issue was resolved and that you’re satisfied with the results. We appreciate your patience regarding the communication and will use your feedback to help us improve. We look forward to seeing you again for your next oil change here at Greenway Kia West! Best regards, The Greenway Kia West Team

June 02, 2025

Dealership Rating
Employee Rating

Besides the long wait, they got the car serviced and recalls taken cared of within the time frame given More

by Dominique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Foster

Jun 10, 2025

Greenway Kia West responded

Hi Dominique, Thank you for your review and for your patience during the wait. We're glad to hear your service and recalls were completed within the expected time frame. Your feedback helps us improve, and we hope to make your next visit even smoother. Best regards, The Greenway Kia West Team

May 31, 2025

Dealership Rating
Employee Rating

Brian Jones was very helpful in explaining what going to be done and about how long it will take More

by hochred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Greenway Kia West responded

Thank you for the awesome review, Hochred! We're glad to hear Brian Jones took great care of you and kept you informed every step of the way. We’ll be sure to share your feedback with him—thanks again for choosing Greenway Kia West! — The Greenway Kia West Team

May 29, 2025

Dealership Rating
Employee Rating

I am grateful for bread and the staff of Greenway West. I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful. More

by IndhiraFeliciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Charles Ward, William Waters

Jun 24, 2025

Greenway Kia West responded

Thank you for the heartfelt 5-star review, Indhira! We’re so glad to hear that Brad and the entire team at Greenway Kia West took great care of you. From fixing your vehicle to returning it clean, we’re proud to deliver service that goes the extra mile. Your kind words and gratitude mean the world to us—we truly appreciate you! —Greenway Kia West Team

May 29, 2025

Dealership Rating
Employee Rating

The Customer service was amazing. Brian was awesome and did a very good job. Love coming to Kia More

by yaelk1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Greenway Kia West responded

Thank you for the fantastic 5-star review, Yael! We’re so glad to hear you had an amazing customer service experience and that Brian took great care of you. It means a lot to know you love coming to Greenway Kia West—our team is always here to make every visit a great one. We appreciate your continued trust and support! —Greenway Kia West Team

May 25, 2025

Dealership Rating
Employee Rating

Is too far from my house. It takes me too long to get there.ok More

by judymedina123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damon Tavarez, Jesse Martins, Gabriel Taurus , Lou Bester, Keiara Lluberes, Charles Ward

May 27, 2025

Greenway Kia West responded

Thank you for your feedback, Judy. We understand that distance can be a challenge, and we truly appreciate you making the trip to visit us. If there’s ever anything we can do to make your experience more convenient—whether it’s service scheduling, shuttle support, or anything else—please don’t hesitate to let us know. We’re here to help! — Greenway Kia West Team 🚗💬

May 23, 2025

Dealership Rating
Employee Rating

Brian was attentive, he kept me updated on everything regarding my car. Overall would go again. More

by alexandrajuarez4902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Greenway Kia West responded

Thank you, Alexandra! We’re so glad to hear Brian took great care of you and kept you informed every step of the way. We’ll be sure to pass along your kind words to him. We truly appreciate your trust and look forward to seeing you again next time! — Greenway Kia West Service Team 🚗👏

May 22, 2025

Dealership Rating
Employee Rating

The staff is very proficient and competent and every time I visit that Kia dealership they take good care of their customers. More

by rogelsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Greenway Kia West responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Greenway Kia West consistently provides proficient and competent service. We look forward to taking care of you on future visits!

Dealership Inventory (345 Vehicles)

new 2026 Kia EV9 car, priced at $60,079
2026 Kia EV9
new
Ocean Blue exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $31,187
2026 Kia Sportage
new
Gravity Gray exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento Hybrid car, priced at $44,285
2026 Kia Sorento Hybrid
new
Volcanic Sand exterior
Automatic
All-wheel Drive
used 2024 Kia Sorento car, priced at $26,298
2024 Kia Sorento
used
Gravity Grey exterior
Automatic
Front-wheel Drive
new 2027 Kia Carnival car, priced at $43,186
2027 Kia Carnival
new
Ceramic Silver exterior
Front Wheel Drive
new 2026 Kia Sorento car, priced at $36,654
2026 Kia Sorento
new
Wolf Gray exterior
Automatic
Front-wheel Drive