Brian Kang | Page 8

5 stars across the board! This was my first new car and my first time shopping with a dealership. All of the individuals that I interacted with were incredibly helpful, nice, This was my first new car and my first time shopping with a dealership. All of the individuals that I interacted with were incredibly helpful, nice, welcoming, honest and transparent throughout the whole process. As a single woman shopping alone, I felt comfortable, confident, and respected throughout the whole process. I cannot say enough good things about my experience and I will without a doubt recommend Gateway Subaru to everyone! I love my new Outback! More

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100% Satisfaction I want to give a big thanks to Lance Calver, Brian Kans and Renee Ennis. I had a amazing experience with you all and customer service 100%! I would re I want to give a big thanks to Lance Calver, Brian Kans and Renee Ennis. I had a amazing experience with you all and customer service 100%! I would refer anyone to Gateway Subaru do to the great team work they serve to please! I love my used Impala thank you so so much god bless you all!!!! More

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Great Dealership, Honest sales team! Want to thank Gateway Subaru and Steve Wergin my salesman , on taking care of my wife & I buting a used jeep commander. About a year ago we looked at Want to thank Gateway Subaru and Steve Wergin my salesman , on taking care of my wife & I buting a used jeep commander. About a year ago we looked at another commander they had but was a 6 cylinder not an 8 that my wife & I were looking for, but Steve still let us test drive it and was very helpful through the whole deal even getting preapproved financing. Now a year later they had that 8cyl. commander,my wife & i went to check it and steve was still there so naturally we dealt with him bought the commander 2006 w/only 75,000 miles on it clean inside-out.Steve was always upfront with us{honest} and very helpful.Also Brian Kang used car manager did the numbers that my wife &I needed.If your ever in the market for a new or used vehicle you need to check out gateway subaru in delmar md. They are like the hometown team caring, honest & not pushy to sell sell sell.Once again thank you Steve Wergin & Gateway! Butch More

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Wonderful dealership, great sales team! Have been considering a Subaru Forester for some time and finally got down to business last week. We had visited another Subaru dealer closer to home, Have been considering a Subaru Forester for some time and finally got down to business last week. We had visited another Subaru dealer closer to home, but our salesperson was absent at the time we visited, and the person who helped us there for a test drive, while very pleasant, did not demonstrate the features of the car. So we headed to the next closest, Gateway Subaru, just north of Salisbury MD, in DelMar. On arrival it was refreshing to be able to browse the selection without being descended upon by a phalanx of hungry salespeople! Once we had determined that there was a vehicle we liked, we went into the sales room, where we were welcomed by Kevin Miller. kEvin got some keys and we did a short test drive around the parking lot. (Having already had a road test at ten first dealership) Kevin was friendly, personable, and professional and very capably demonstrated the features of the car we had chosen. His scope of knowledge of the equipment, options, and warranty was encyclopedic! I was trying to play it cool, but my husband had some random outburst during the test drive....."I LOVE THIS CAR!!!!". Having laid our cards on the table in this fashion we decided to go inside with Kevin and work on price, which was accomplished quickly and painlessly, and was drama free, for a blessed change! We elected to take delivery a day or so later, and everything was in order when we arrived. I cannot overstate the friendliness of everyone we were introduced to and the overall relaxed feel inside the dealership. The showroom is very pleasant, and it's probably the most attractive car dealership I've ever been in. I have to confess I knew it was a nice place, having purchase a Saturn here many years ago. It has a nice kind of "Starbucks" feel to it. I have to mention one more time how the entire staff at Gateway is so welcoming and friendly. We met Steve Wergin, Wendy Shiavine, Renee, Brian, Kris.....everyone treated us like family. Kevin was outstanding as he shepherded us through the delivery and financing phases, and went over the car with a fine toothed comb. I had emailed Kevin at 6AM on delivery day to see if it was possible to have a hitch put on the car as a surprise for my husband, and he took care of it right away so it was there when we went out to see it. I really appreciated the extra effort he went through for that. All in all, we have probably purchase 10 new vehicles in our married life, and I've got to say this was the nicest sales experience we have ever had. Kudos to you, Gateway Subaru! More

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Used Outback Overall best car buying experience. Much done over the phone. Great service and met expectations. Kyle Hutchins, and Brian Kang were great...Excell Overall best car buying experience. Much done over the phone. Great service and met expectations. Kyle Hutchins, and Brian Kang were great...Excellent experience. Hats off to Pat Wergin. More

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Great people to buy a car from This is the fifth car we have bought from Gateway Subaru so that in its self speaks for how well we like our buying experiences and the product they s This is the fifth car we have bought from Gateway Subaru so that in its self speaks for how well we like our buying experiences and the product they sell. You can not go wrong working with Marvin Graham, he makes the buying experience a breeze and knows the product line very well. With that being said everybody in the building will help each other and make the customer feel right at home. More

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Best buying experience I have ever had! I arrived at Gateway Subaru with the intention of purchasing a used vehicle. I was not 100% decided and asked the sales person Kevin Miller to show me I arrived at Gateway Subaru with the intention of purchasing a used vehicle. I was not 100% decided and asked the sales person Kevin Miller to show me a few other models to ensure I felt I was choosing the best vehicle for my needs. Kevin quickly obtained keys and tags and said lets test drive it. It was so not the typical dealer experience! My spouse then had us shift direction and look at a new 2016 Forester. Kevin maintained such a positive attitude and was consistently willing to do what ever he could to arrive at a deal we felt comfortable with. I received a strong offer for my trade in off the bat and negotiating the new vehicle price was reasonable and to the point. Upon deciding to purchase we worked with Steve on the financing. Steve stated he was new to this aspect of car sales but handled the paper work well and reviewed every number to ensure we were comfortable signing for our beautiful new Forester! This is my first Subaru and I will definitely go back to Gateway Subaru for my next car be it used or new! Thank You! More

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Stellar Job! Kyle, Wendy and Brian THANK YOU!!!! I couldn't be happier with my 2016 Crosstrek and you made the whole process enjoyable. Great to know that I can al Kyle, Wendy and Brian THANK YOU!!!! I couldn't be happier with my 2016 Crosstrek and you made the whole process enjoyable. Great to know that I can always trust you guys to help me out when I'm ready to buy other car or get my service done! More

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Excellent Amazing experience, Very fast and extremely helpful during the entire process! Don helped me find the Car I wanted, and Renée did all in her power to Amazing experience, Very fast and extremely helpful during the entire process! Don helped me find the Car I wanted, and Renée did all in her power to get the payment where I wanted it! Brian assisted them and was very helpful as well! More

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Great experience! Great dealership! Marvin Graham was the best car salesman I've ever had! He was so organized, laid back, super friendly and very gracious with me. There was no pressu Marvin Graham was the best car salesman I've ever had! He was so organized, laid back, super friendly and very gracious with me. There was no pressure and I got the perfect car for me -- and at a great price! I highly recommend this dealership and Marvin!! More

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