Brian Kang | Page 9

Super helpful, honest, and excellent service! All of the people we worked with were exceptionally polite and friendly. It was a super laid back environment. We were made to feel comfortable as pos All of the people we worked with were exceptionally polite and friendly. It was a super laid back environment. We were made to feel comfortable as possible. Everyone was honest and helpful! More

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Miracles are made to happn with Gateway Subaru Wow first of all my Sales Person I highnly recommend Marvin Graham was very, very helpful and understanding and a delight to work with he needs a rais Wow first of all my Sales Person I highnly recommend Marvin Graham was very, very helpful and understanding and a delight to work with he needs a raise hard working man and very patient and worked with my financial needs, and Brian Kang was awesome made my payments comfortable in closing my deal he explained every detail about leasing my new Forrester Subaru 2016 he also was excellent he deserves a raise. And of course Renee Ennis in Finance who worked very, very, very diligently to get me approved since my credit score was not all that great and now I can build my credit up once again for the next three years thank you especially Renee Ennis she was excellent as well aimed to please great staff and also Wendy Schiavone explained things about new car when I went to test drive and especially Alexea Hudson evening receptionist very friendly polite just like others excellent and taking time and offering coffee and you could even bring your pet in while shopping for car. Thank you all especially Marvin Grahm and Brian Kang and Renee Ennis and Alexea Hudson and Wendy Schiavone and Steve for making miracles happen for this widow. More

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Wonderful car buying experience Don Scullen was terrific to work with in buying our new Subaru. There was no pressure from Don and the whole staff at Gateway. The test drive was rela Don Scullen was terrific to work with in buying our new Subaru. There was no pressure from Don and the whole staff at Gateway. The test drive was relaxing and not hurried, which added to the Subaru experience. The finance part was handled with knowledge and understanding of our needs. I would recommend Gateway Subaru to anyone. More

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Friendly,Honest, Extremely helpful Just purchased a 07 ram from Gateway, after months of searching and multiple bad experiences at other local dealers and I have to say this was the smo Just purchased a 07 ram from Gateway, after months of searching and multiple bad experiences at other local dealers and I have to say this was the smoothest car purchase I've ever made. Steve was my car salesmen and went above and beyond to make sure I was happy and felt comfortable with my purchase as well as the other the staff Marvin was a great help as well. For anyone looking for a quality car buying experience I highly recommend this dealership thank you again to the Gateway Subaru staff. John More

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Steve Wergin was amazing!! My husband Tom and I recently purchased 2 Subaru Foresters from Steve Wergin. We owned 2 other Foresters over the years and love the car. When the ti My husband Tom and I recently purchased 2 Subaru Foresters from Steve Wergin. We owned 2 other Foresters over the years and love the car. When the time came to replace our older vehicles, we decided to check out the new Foresters. Steve was absolutely one of the best salespeople we have ever dealt with in our experiences. He was low key and no pressure. He honestly went out of his way for us. Rather than have us make enough trip to pick up the second car since we live over 45 minutes away , he had us drive the 2 new ones home .We then left our old car at his house since he lives near us and he drove it to the dealership on his next work day and had another salesman give him a ride home. He called to see how we like the cars. He is knowledgeable and caring. We would definitely give Steve a 5 star rating.We gave the dealership 4 star though because we did not like all the haggling over the trade ins with the used car manager. We know he had to put money into the used cars to resell. However he was still making money on the vehicles and we were buying 2 new ones. We should not have had such a hassle to make the deal work out. If it was not for Steve and that there are not that many Subaru dealerships near us,we would have left. We were there 2 times and the day we purchased it we were there over 5 hours. Overall our customer service experience could have been better if management looked at the big picture instead of worrying about their own department bottom line. Overall it is one company and it might have been a better experience for us if Gateway treated it that way. We do love our cars though and did enjoy dealing with Steve. Mary Pirecki Lewes, De More

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Easiest Purchase Ever I set up an appointment to test drive a car with Steve and was able to drive it home same day. Steve and everyone at the dealership were so helpful. I set up an appointment to test drive a car with Steve and was able to drive it home same day. Steve and everyone at the dealership were so helpful. More

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car hunting Looking at cars for weeks with my husband. I have always liked the Subaru but my husband wanted to look at all SUVs. The sales person, Kyle Hutchins w Looking at cars for weeks with my husband. I have always liked the Subaru but my husband wanted to look at all SUVs. The sales person, Kyle Hutchins was very helpful and knowledgeable, but not pushy. I love the way the car handles and the very personable and friendly sales staff at Gateway in Delmar. I hope to have many happy years with my Subaru?? More

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A Wonderful - Enjoyable Experience Our experience was very positive -stress free- NO pressure . Zach Nagler was so enjoyable to deal with and is a top-notch individual who was knowled Our experience was very positive -stress free- NO pressure . Zach Nagler was so enjoyable to deal with and is a top-notch individual who was knowledgeable,thorough ,patient and very helpful. Zach Nagler, Brian Kang, and Wendy Schiavone were all excellent to deal with and everything went smoothly , We had an enjoyable day . We HIGHLY recommend this crew. What a blessing. We are very pleased with our new LEGACY. More

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A happy PSP man. The process was painless, and I was in and out with a brand new to me vehicle. Thanks Kyle,Wendy and Brian. It was a wonderful experience, and I am mo The process was painless, and I was in and out with a brand new to me vehicle. Thanks Kyle,Wendy and Brian. It was a wonderful experience, and I am more than happy with such an awesome vehicle. More

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The best car buying experience Crystal Collins was by far the best sales consultant I've ever dealt with. I did my research online and had sent a notification that I was interested Crystal Collins was by far the best sales consultant I've ever dealt with. I did my research online and had sent a notification that I was interested in a particular vehicle and withing minutes I had a response. After office hours, Crystal called me to give me all the information i needed , even a rough estimate, and I was able to set up an appointment the next day. Crystal knew absolutely all the answers to the questions I had prepared. Besides the research I had done, she took my knowledge even further. Crystal used all of her resources to give me multiple options. With Crystal's personality, and knowledge of Subaru, I do not believe anyone could leave without driving off in a car they deserve. Thank you very much. Sorry so late. More

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