Brian Kirk | Page 42
Master Certified Service Advisor
Walker Ford
17556 US Hwy 19 North
Clearwater, FL 33764
476 Reviews
Write a Review476 Reviews of Brian Kirk
June 26, 2020
Big disappointment $500 oil change, tire rotation said I needed new plugs and something cleaned. He said I needed a new battery. Battery was fine what I did need was a new terminal clamp for the battery it needed new plugs and something cleaned. He said I needed a new battery. Battery was fine what I did need was a new terminal clamp for the battery it was carodded if he had looked he would have known. Two days later driver side window not working and 3 days later bad coil took it to a local guy did everything for $179. I emailed Vince your service manager got no response. Been buying Ford's for 40 years from Tom Massano in Shillington/Reading PA. Currently looking for 2 new cars I will be trying Ferman down the road. It's a little further but every time I have been to see you I have a negative feeling afterwards, very expensive, and things just seem to go wrong. More
June 26, 2020
Proactive on solving maintenance issues Clean, friendly atmosphere. Waiting room is well appointed and comfortable. The process for servicing is well thought out and efficient. Willingness o Clean, friendly atmosphere. Waiting room is well appointed and comfortable. The process for servicing is well thought out and efficient. Willingness of employees to be helpful More
Other Employees Tagged: Vince Romano, Ryan Holcomb, Mike Murray , Harry Rumberger, Dan Wendling, Tommy Wright
June 25, 2020
In my opinion Walker Ford is the best dealership in the state of Florida from everybody on the front lines in the service department I felt like I was at home. I would definitely recommend this dealership state of Florida from everybody on the front lines in the service department I felt like I was at home. I would definitely recommend this dealership and especially Mike Murray in the service department for president More
Other Employees Tagged: Ryan Holcomb, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry , Amy Andrisani, Douglas Wilder, I Plow
June 25, 2020
Ryan and Mike are always helpful every time I come in. Are usually come in with my emotional support dog Lola Maree and they are very nice to her as well. I feel very comfortable and know that I am well t Are usually come in with my emotional support dog Lola Maree and they are very nice to her as well. I feel very comfortable and know that I am well taken care of every time I come into the dealership. More
Other Employees Tagged: Ryan Holcomb
June 25, 2020
Great service, felt very comfortable with employees! I will definitely be back for service next time around. Super friendly and extremely professional! Wonderful experience with all Walker employees! Well will definitely be back for service next time around. Super friendly and extremely professional! Wonderful experience with all Walker employees! Well done! More
Other Employees Tagged: Ryan Holcomb, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry , Amy Andrisani, Douglas Wilder
June 25, 2020
We had to be towed in. Wasn’t sure as to procedure because the Ford dealer (All American in Paramus) didn’t give me any information on extension of warranty. Service at Walker very helpful and gave n because the Ford dealer (All American in Paramus) didn’t give me any information on extension of warranty. Service at Walker very helpful and gave number to call. As soon as towed in Service called and got the Expedition back next day More
June 16, 2020
You always are very timely and do a great job. Very fast and very friendly. Very nice waiting area and amenities. Clean and orderly. Thank you for the great service and very friendly. Very nice waiting area and amenities. Clean and orderly. Thank you for the great service More
Other Employees Tagged: Tracy Affrunti, Brian Hall , Mickey Alperstein, Denise Newman, Ivey Thigpen
June 16, 2020
I recently brought my Mustang in for its first oil change since taking delivery, and it was a great experience. Making the appointment was quick and easy as could be, and the service personnel were waiting since taking delivery, and it was a great experience. Making the appointment was quick and easy as could be, and the service personnel were waiting and ready for me as soon as I parked to drop the car off, even as busy as they were. Best of all, they were done in under an hour and I was back on the road. Once again, friendly, helpful staff at Walker Ford, I highly recommend anyone bring their vehicles here for service. Thanks again, Walker Ford! More
Other Employees Tagged: Mike Murray
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