Brian Lloyd | Page 2

EDIT: Overall, I had a very good first-time car buying experience here at Wilsonville Toyota. I initially wasn't entirely happy, but management did follow up with me and were genuinely interested in makin experience here at Wilsonville Toyota. I initially wasn't entirely happy, but management did follow up with me and were genuinely interested in making things right, and we were able to resolve the issue I had. Initial contact - I got a call from sales within minutes of submitting a request online to discuss my interest in the vehicle. They also went outside, took a video of the vehicle, and posted it to YouTube for me to see. Truly outstanding. 5/5 At the dealership - General: Communication was not the greatest. When I arrived, they couldn't find the car, and I probably spent about 45 minutes waiting while they located it. It was at the Subaru location for detailing / inside cleaning. EDIT: This may have been in part due to the short turn around. If I recall, I went to the dealership the same day I submitted my initial inquiry. EDIT regarding the service department. I had a follow up visit and this time it was very clear who my advisor was, which is important to know when picking up your vehicle. I think the confusion on my 1st visit may have been a one time thing. Much better the 2nd time around. - Cole Jackson: My sales person. Very friendly and professional. I really enjoyed working with him, it was probably the best part of my experience. He's knowledgeable, personable, and an all-around good guy. I was also impressed how well he knows vehicles in general - I had questions about various mechanisms and controls on the test drive and he answered them all. Great learning experience. I give Cole a 5/5. Working with him was definitely the best part of my visit. EDIT -Brian: Manager on my sale. I confess, when I wrote the first review I was a bit upset, and think I was unfair to Brian and that I had a bit of a misunderstanding. He did follow up with me regarding the issue I had, was very professional, and genuinely interested in working with me to solve my issue and ensure I was happy with the service I received. Also edit, changed rating to 5 stars. At the end of the day, everything worked out. All's well that ends well, and I am very happy with my 2015 Toyota RAV4. Thanks for making this happen! More

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Azhar and Brian always take care of me and my family at Wilsonville Toyota. I no longer dread buying a new car. They are good people and fast. Wilsonville Toyota. I no longer dread buying a new car. They are good people and fast. More

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I like how easy and simple it was to finance fore the car. I didn’t feel rushed or pressured the entire process. Probably the easiest and fastest car shopping experience I’ve seen/heard. car. I didn’t feel rushed or pressured the entire process. Probably the easiest and fastest car shopping experience I’ve seen/heard. More

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after delivered brand new 2022 highlander found out some one made scratch on exterior both mirrors, have go back to dealer twice replace new one....this mistake is totally preventable no excuses at all. one made scratch on exterior both mirrors, have go back to dealer twice replace new one....this mistake is totally preventable no excuses at all. waste my time and gas cost ( March 2022 super expensive gasoline) plus 150 miles on brand new vehicle. never apologize to me More

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Buy a car with Wilsonville Toyota, you won’t regret it! It is an easy experience, only working with 1 individual from start to finish. We have purchased several cars from them and will continue to. And we It is an easy experience, only working with 1 individual from start to finish. We have purchased several cars from them and will continue to. And we will also encourage our friends and family too buy there as well! We had the pleasure of working with Tyson and Brian recently. They made the process so seamless! More

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Wilsonville Toyota made the first time car buying process quick and painless . Thanks Azhar, Edmundo and Brian quick and painless . Thanks Azhar, Edmundo and Brian More

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Austin and Brian went above and beyond. I had a fantastic experience working with them at Wilsonville Toyota. I highly recommend this dealership, ask for Austin H! experience working with them at Wilsonville Toyota. I highly recommend this dealership, ask for Austin H! More

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Three weeks later we went back to Wilsonville Toyota and purchased our second RAV4 Hybrid (Prime )This dealership is top notch! Andrew went above and beyond to make sure we bought the car we where most c purchased our second RAV4 Hybrid (Prime )This dealership is top notch! Andrew went above and beyond to make sure we bought the car we where most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on a RAV4 the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Wilsonville Toyota (Andrew Ross and Brian Lloyd in particular) to anyone who is looking for a new or used Toyota. More

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Ray was a great! We were very specific in which type of vehicle we wanted and he immediately began the hunt for it for us. He kept us updated with the delivery of the vehicle and even knowing its shipping vehicle we wanted and he immediately began the hunt for it for us. He kept us updated with the delivery of the vehicle and even knowing its shipping status to the US from Japan. That made it all the more exciting when it finally arrived. He was quick and efficient with the paperwork and made the purchase transaction very simple. More

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From the first contact we had with John Scott Payne I knew we were in the best of hands. JSP not only listened Patiently to all our questions but several times addressed them before I could even ask. By knew we were in the best of hands. JSP not only listened Patiently to all our questions but several times addressed them before I could even ask. By far the easiest most pleasant experience we’ve ever had in purchasing a vehicle , big thanks!! More

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