Brian Matthews | Page 4

Did not address the issue and were disrespectful. I have concerns if I ever need to return my vehicle to this dealer. I have concerns if I ever need to return my vehicle to this dealer. More

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Excellent service team at HCLEXUS the service department Excellent service team at HCLEXUS the service department was very accommodating and quickly fixed my vehicle, special thank you to Brian Matthews! Excellent service team at HCLEXUS the service department was very accommodating and quickly fixed my vehicle, special thank you to Brian Matthews! More

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Great service, responsive and easy to work with! Happy with my GX and overall experience. with my GX and overall experience. More

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Lexus has been servicing my vehicle for many years..the service department is second to none, especially Mark Forcucci who handles my vehicle upon check in! The garage guys are always pleasant and profess service department is second to none, especially Mark Forcucci who handles my vehicle upon check in! The garage guys are always pleasant and professional. It’s the people who work there that make it an outstanding dealership. I refer Lexus of Sharon to many of my friends and associates! More

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Very positive experience! Service team kept me updated, and checkin / check out were quick and efficient. and checkin / check out were quick and efficient. More

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Good service. Employees are friendly and take good care of their customers. I like this shop. of their customers. I like this shop. More

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Service department is exceptional especially Brian Mathews! He is always willing to listen and help with any concerns we have. He also helped make the maintenance easy with a loaner car. I Definitely Mathews! He is always willing to listen and help with any concerns we have. He also helped make the maintenance easy with a loaner car. I Definitely recommend lexus of sharon! More

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Brian was very helpful, professional and courteous. He Brian was very helpful, professional and courteous. He took care of my car problem immediately, the very next day. I was very impressed. Excellent s Brian was very helpful, professional and courteous. He took care of my car problem immediately, the very next day. I was very impressed. Excellent service. Herb Chambers Lexus of Sharon is the place to go. We have never been disappointed. More

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I've been purchasing my cars from this dealer since the early 1990's and and they are great. I've purchased 7 cars from them and 6 from the same salesman, he's now retired and I have a new one, Rene Lapaz early 1990's and and they are great. I've purchased 7 cars from them and 6 from the same salesman, he's now retired and I have a new one, Rene Lapaz. The Service Department has always been great, they are informative and helpful and they take care of you, the personal service is wonderful. I had an issue with my loaner and Eric and Brian Matthews worked it all out. I can't imagine purchasing a car anywhere else!! More

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One of service manager was talking very rules to me when brought my Lexus at the Sharon Lexus dealership. I brought my UX Lexus only for 3 months and have so many problems. Card won’t start, engine noise, a brought my Lexus at the Sharon Lexus dealership. I brought my UX Lexus only for 3 months and have so many problems. Card won’t start, engine noise, and today I have flat tire with no nail on it. They want to charge me for $450 to replace the new tire. I asked for help to get some discount for the new tire and he told me there’s no warranty on the tire which I understand, but I only ask for some discount for installation. He said either you want to replace it or not. There not help. I’m so disappointed and very sad that I brought my Lexus here. More

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