Brian Matthews
Brian Matthews at Herb Chambers Lexus of Sharon

Brian Matthews | Page 3

Service Manager

Herb Chambers Lexus of Sharon

25 Providence Hwy, Rte. 1
Sharon, MA 02067

5.0
64 Reviews
5.0

64 Reviews

Write a Review

64 Reviews of Brian Matthews

June 27, 2023

Dealership Rating
Employee Rating

Always attentive, responsive and fair. I would highly recommend their service department to any Lexus owner or Lessee. More

by pm1961
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers , Jackson Callahan

Jun 27, 2023

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

May 20, 2023

Dealership Rating
Employee Rating

Monica was wonderful she went above and beyond her job for me! Cannot be happier! More

by marlamelito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Paz

May 22, 2023

Herb Chambers Lexus of Sharon responded

We are thrilled to hear that Monica went the extra mile and even inspired you to leave Herb Chambers Lexus of Sharon a five-star review. Thank you so much!

May 22, 2023

marlamelito responded

My pleasure. Your the BEST!

May 10, 2023

Dealership Rating
Employee Rating

Very best dealership on planet Earth. Brian Matthews and Mark Forcucci are class acts and my family and I are very grateful to these two men. Trust is the biggest worry when one purchases More

by gerry sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Forcucci

May 10, 2023

Herb Chambers Lexus of Sharon responded

We appreciate your five-star review, Gerry! Your experience with Brian and Mark truly represents our goal of providing exceptional service. We couldn't be happier to hear that you and your family had such a positive experience with Herb Chambers Lexus of Sharon. We hope your son is enjoying the new Lexus!

May 10, 2023

Herb Chambers Lexus of Sharon responded

We will be sure to pass along your kind words to Brian and Mark! Thank you, Gerry.

May 10, 2023

gerry sweeney responded

I am glad that you liked my post on DealerRater. But we would greatly appreciate it if you could thank these two personally for us. They make our experience so special. Take care and a special thanks to all of the other amazing employed at Herb Chambers Lexus of Sharon….

March 09, 2023

Dealership Rating
Employee Rating

Herb Chambers Lexus of Sharon is the best in the business. Especially a gentleman named Mark Forcucci. Mr. Forcucci treats me with great respect and is always polite. I have purchased several vehicl More

by gerry sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Herb Chambers Lexus of Sharon responded

Gerry, thank you for the review! We are so glad to hear that you have had such successful experiences working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

Mar 09, 2023

gerry sweeney responded

You’re welcome and yes you will see me again soon. Take care

January 05, 2023

Dealership Rating
Employee Rating

Wonderful dealership with exceptional employees. Mark Forcucci is the very best. Mark listen’s to your issues and handles them with honesty and professionalism. Also, a special thank you goes out to More

by gerry sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sanjay Khairmode, Mark Forcucci, Eric Graf, Johnny Dang , Richard Keevers, Bill Kessler

Jan 05, 2023

Herb Chambers Lexus of Sharon responded

We appreciate the great review, Gerry! We will be sure to give Mark and Julio shout-outs for their great help. We thank you for your business and wish you safe travels ahead! -- Herb Chambers Lexus of Sharon Team

Jan 07, 2023

gerry sweeney responded

I would greatly appreciate that. Thank you

December 29, 2022

Dealership Rating
Employee Rating

Great service, and loved the chocolate croissant! My car was ready in an hour thanks to Brian. More

by rosag0923@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Herb Chambers Lexus of Sharon responded

We're delighted you could enjoy a yummy treat while Brian assisted with your automotive needs. Thanks so much for taking the time to recommend Herb Chambers Lexus of Sharon!

November 30, 2022

Dealership Rating
Employee Rating

Great service every time with quality work and dependable advisors. Brian the mgr is the best! More

by DWard
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers

Dec 01, 2022

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Brian. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

November 25, 2022

Dealership Rating
Employee Rating

This dealerships high level of attentiveness has never wavered in the many years I have been doing business with them. More

by K&S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2022

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

Nov 29, 2022

K&S responded

Thank You Again! You will certainly see me again. You folks are great!

October 17, 2022

Dealership Rating
Employee Rating

Awful customer experience Brian matthews is definitely out for commision only I would not.recommend anyone to come here More

by tylercam80
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 21, 2022

Herb Chambers Lexus of Sharon responded

Hi Tyler - Sorry we didn’t meet your expectations. Please contact me as I want to know why you feel that way so I can further assist. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

September 30, 2022

Dealership Rating
Employee Rating

Kevin is a great salesman. Excellent service and prompt response.at all times. Thank you Kevin! More

by Lin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Tonthat

Oct 03, 2022

Herb Chambers Lexus of Sharon responded

Lin, we're elated that Kevin was the ideal salesperson for you. Thanks for choosing Herb Chambers Lexus of Sharon!

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