Brian Matthews | Page 5
Service Manager
Herb Chambers Lexus of Sharon
25 Providence Hwy, Rte. 1
Sharon, MA 02067
64 Reviews
Write a Review64 Reviews of Brian Matthews
February 03, 2022
Great service, responsive and easy to work with! Happy with my GX and overall experience. with my GX and overall experience. More
Other Employees Tagged: Robert Williams , Richard Keevers
February 03, 2022
Lexus has been servicing my vehicle for many years..the service department is second to none, especially Mark Forcucci who handles my vehicle upon check in! The garage guys are always pleasant and profess service department is second to none, especially Mark Forcucci who handles my vehicle upon check in! The garage guys are always pleasant and professional. It’s the people who work there that make it an outstanding dealership. I refer Lexus of Sharon to many of my friends and associates! More
Other Employees Tagged: Gerry Baker, Ronni Travers, Mark Forcucci, Eric Graf, Bryan Lopez, Johnny Dang, Amy Frederick , Eric Castillo, Don Xu
November 23, 2021
Very positive experience! Service team kept me updated, and checkin / check out were quick and efficient. and checkin / check out were quick and efficient. More
Other Employees Tagged: Ronni Travers
November 17, 2021
Good service. Employees are friendly and take good care of their customers. I like this shop. of their customers. I like this shop. More
Other Employees Tagged: Ronni Travers, Mark Forcucci, Bryan Lopez, Johnny Dang , Eric Castillo, Katherine Renaud, Ryan Valadao, Randy Vicente, Don Xu
November 05, 2021
Service department is exceptional especially Brian Mathews! He is always willing to listen and help with any concerns we have. He also helped make the maintenance easy with a loaner car. I Definitely Mathews! He is always willing to listen and help with any concerns we have. He also helped make the maintenance easy with a loaner car. I Definitely recommend lexus of sharon! More
November 03, 2021
Brian was very helpful, professional and courteous. He Brian was very helpful, professional and courteous. He took care of my car problem immediately, the very next day. I was very impressed. Excellent s Brian was very helpful, professional and courteous. He took care of my car problem immediately, the very next day. I was very impressed. Excellent service. Herb Chambers Lexus of Sharon is the place to go. We have never been disappointed. More
October 30, 2021
I've been purchasing my cars from this dealer since the early 1990's and and they are great. I've purchased 7 cars from them and 6 from the same salesman, he's now retired and I have a new one, Rene Lapaz early 1990's and and they are great. I've purchased 7 cars from them and 6 from the same salesman, he's now retired and I have a new one, Rene Lapaz. The Service Department has always been great, they are informative and helpful and they take care of you, the personal service is wonderful. I had an issue with my loaner and Eric and Brian Matthews worked it all out. I can't imagine purchasing a car anywhere else!! More
Other Employees Tagged: Eric Castillo, Rene Lapaz
October 19, 2021
One of service manager was talking very rules to me when brought my Lexus at the Sharon Lexus dealership. I brought my UX Lexus only for 3 months and have so many problems. Card won’t start, engine noise, a brought my Lexus at the Sharon Lexus dealership. I brought my UX Lexus only for 3 months and have so many problems. Card won’t start, engine noise, and today I have flat tire with no nail on it. They want to charge me for $450 to replace the new tire. I asked for help to get some discount for the new tire and he told me there’s no warranty on the tire which I understand, but I only ask for some discount for installation. He said either you want to replace it or not. There not help. I’m so disappointed and very sad that I brought my Lexus here. More
October 16, 2021
Outstanding Service Representatives Mark Forcucci and Brian Matthews were exceptional. The Repairs were performed with expertise. Brian Matthews were exceptional. The Repairs were performed with expertise. More
Other Employees Tagged: Mark Forcucci
June 13, 2021
Brian Matthew the manager is awesome he always is there to help and make sure I’m a satisfied customer. The staff in the service department are great also nothing but respectful. Thank you Brian and your t to help and make sure I’m a satisfied customer. The staff in the service department are great also nothing but respectful. Thank you Brian and your team. More
Other Employees Tagged: Giovanni Gauthier , Randy Vicente
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