Brian O’Malley

Excellent customer focus but car was not delivered in mint condition. It had been a dealer’s loaner and appeared to be delivered to me directly from previous customer. There was damage that required a tr mint condition. It had been a dealer’s loaner and appeared to be delivered to me directly from previous customer. There was damage that required a trip to the body shop as well as trash and dirt left behind, More

by APINARD Verified Customer Verified Customer

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I had another wonderful experience at this dealership! This is the third car I’ve purchased here, and it’s the second time working with Mark Lidano as my dealer. Just like before, Mark was knowledgeable, This is the third car I’ve purchased here, and it’s the second time working with Mark Lidano as my dealer. Just like before, Mark was knowledgeable, patient, and truly listened to what I needed. He made the entire process smooth, stress-free, and enjoyable. I am delighted with my new car and with the level of service I received. It means a lot to return to the same place and feel welcomed, respected, and well taken care of every time. I highly recommend this dealership, especially Mark, if you’re looking for someone you can trust and rely on! More

by OP17 Verified Customer Verified Customer

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Have only dealt with Mike by text. Eric was knowledgeable and prompt having my paperwork ready for me to go to the ct dmv Eric was knowledgeable and prompt having my paperwork ready for me to go to the ct dmv More

by ESKIAL Verified Customer Verified Customer

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Cityside Subaru had the exact color and trim level on the car I wanted. I reached out and spoke with Brian O. I provided Brian all the details and the offer I had on the table at another Subaru dealership. T car I wanted. I reached out and spoke with Brian O. I provided Brian all the details and the offer I had on the table at another Subaru dealership. The next day, I was contacted by Nathan W who provided a lower counter offer which I excepted. I went down on a Friday at 4:30PM and was out the door with a new car in less than 45 minutes. Through the process at Cityside, I worked with Brian O, Nathan W and Eric B. All were beyond professional and easy to work with. They understood where I wanted to be around for a monthly payment and were able make it happen. I highly recommend Cityside Subaru in Belmont. More

by jonfb18 Verified Customer Verified Customer

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At my specific direction, the dealership was able to execute a signed deal(that included a trade) and do delivery inside of one day with a minimum of fuss and pressure. execute a signed deal(that included a trade) and do delivery inside of one day with a minimum of fuss and pressure. More

by INFO.ALBERTDELRIO Verified Customer Verified Customer

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I did this transaction entirely remotely and could not have been more pleased with how everything went. Eric Burd, in particular, was exceptional - explaining everything clearly and handling every detail have been more pleased with how everything went. Eric Burd, in particular, was exceptional - explaining everything clearly and handling every detail with insurance, inspection, and registration. Terrific experience. More

by T. Brown Verified Customer Verified Customer

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I got quotes from 5 dealers and this was the only one that honored the Subaru lease special advertised prices. They made the process easy. that honored the Subaru lease special advertised prices. They made the process easy. More

by BETHXL74 Verified Customer Verified Customer

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Had a great experience so far. Driver street needs to be repaired. Waiting on a replacement. Driver street needs to be repaired. Waiting on a replacement. More

by MARTYPURCELL Verified Customer Verified Customer

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I am new to the Subaru Family- I’ve bought many cars- dealt with many dealerships- and this was by far the nicest, easiest, quickest and least contentious ( not at all contentious) experience I’ve ever h dealt with many dealerships- and this was by far the nicest, easiest, quickest and least contentious ( not at all contentious) experience I’ve ever had buying a car! I don’t think Nate or Michael tried to sell me anything. They listened- heard my- presented options- and then we negotiated a little, struck a deal - and it was done. No drama- no hard sell. I’ll be back for service of course- and I’m sure I’ll own more Subarus. More

by MICHAEL.MANZELLA Verified Customer Verified Customer

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CitySide was truly a pleasure to deal with. Just honest, straightforward people who made the negotiation and transaction as simple as it could possibly be. A world of difference from the other Just honest, straightforward people who made the negotiation and transaction as simple as it could possibly be. A world of difference from the other dealers I considered when buying this car! More

by EDAVIES1 Verified Customer Verified Customer

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