367 Reviews
Write a Review367 Reviews of Brian Ries
July 06, 2019
2019 silverado found right vehicle for me. worked hard to earn my business .Brian is very knowledgeable of the vehicle. Showed me lots of options to find right Silve found right vehicle for me. worked hard to earn my business .Brian is very knowledgeable of the vehicle. Showed me lots of options to find right Silverado. More
Other Employees Tagged: Alex Cox
July 02, 2019
Parts overcharge I purchased a 2019 Chevrolet Spark from Jim Butler and was extremely satisfied with the purchase experience. My comments about the parts department ar I purchased a 2019 Chevrolet Spark from Jim Butler and was extremely satisfied with the purchase experience. My comments about the parts department arent quite as nice. I was in the dealership last week and asked for some touchup paint as I found a small spot that needed to be fixed. The gentleman in the parts department was very professional and told m e that they didnt have the color I needed and he would have to order it.....in addition, he said when it came in there would be no charge since the car was so new and I bought it there. When the paint arrived and i went to pick it up, i was told it was 24.99.....I explained to him that I was told it would be free, he said he knew nothing about that, so needless to say, i ended up paying the 24.99......the parts department handled this very poorly in my opinion. More
June 24, 2019
Good Experience Overall Very friendly staff, wonderful salesmen, clean and organized showroom, staff eager to earn business and good reputation. Great customer service before Very friendly staff, wonderful salesmen, clean and organized showroom, staff eager to earn business and good reputation. Great customer service before and during the sale. However, I have been slightly disappointed by the communication and follow up things after the sale. Would definitely buy another vehicle here, just ensure that all paperwork and “we owes” are completed before signing for purchase or lease. More
Other Employees Tagged: Chris Saettele , Bob Schnieder
June 21, 2019
Top notch start to finish I went into Jim Butler for an oil change. Jim the service tech was very honest and budget conscious of the services I should do, great guy. Figured si I went into Jim Butler for an oil change. Jim the service tech was very honest and budget conscious of the services I should do, great guy. Figured since I had time to kill, I’d inquire on trading in my vehicle for something new. Well, after one of the best experiences from both Brian Ries and Kelly Roussin on a great deal (according to EVERYONE I’ve told of the experience) I left with a new 2019 Trax. When I bought my first Jim Butler car I swore they’d have my business and they did. And hopefully I’ll get others to give them THEIR business. More
Other Employees Tagged: Kelly Roussin, Bill in service (forgot last name I’m sorry)
June 09, 2019
Excellent service Everything is always done quickly and in a timely manner. I thought I needed to get new brakes BC another dealership told me they needed to be repaire Everything is always done quickly and in a timely manner. I thought I needed to get new brakes BC another dealership told me they needed to be repaired. Turns out they needed to be realigned. Jim Butler saved me hundreds of dollars. More
Other Employees Tagged: Kim Hausmann , Chris Brinley, Brett Estes, Mike Gray, Mike Johnson, Eric Ruchala, Zach Russell
June 07, 2019
service apptt amazingly friendly people. the work was done in a timely manor and the lounge where I waited was clean and well supplied. I would recommend them to an amazingly friendly people. the work was done in a timely manor and the lounge where I waited was clean and well supplied. I would recommend them to anyone. More
Other Employees Tagged: Doug Darr
June 05, 2019
everyone was exceptional and very helpful everyone was very patient and helpful....they listened to my needs, and met them in every way possible. I will recommend this dealership and sales per everyone was very patient and helpful....they listened to my needs, and met them in every way possible. I will recommend this dealership and sales person to all of my friends. More
Other Employees Tagged: Stacey Thornton
June 03, 2019
New car buying I had a good experience but very busy. At first it was hard to get a salesperson. Good experience overall. I would recommend them to anyone. I had a good experience but very busy. At first it was hard to get a salesperson. Good experience overall. I would recommend them to anyone. More
Other Employees Tagged: Mike Zarlingo
May 17, 2019
Excellent Great customer service gave us a great deal on our trades and Brian Ries our salesman was the best and the follow up after the sale was incredible Great customer service gave us a great deal on our trades and Brian Ries our salesman was the best and the follow up after the sale was incredible More
Other Employees Tagged: Stacey Thornton , Alex Cox
May 14, 2019
2018 Malibu This was the first car I’ve ever purchased and Brian helped me through it with ease. I felt that I was helped every step of the way and feel completel This was the first car I’ve ever purchased and Brian helped me through it with ease. I felt that I was helped every step of the way and feel completely confident and satisfied with my purchase. More
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