Dealership Experience
6 yrs, 4 mos
68 Reviews
Write a Review68 Reviews of Brian Surprenant
March 26, 2024
Very Clean and friendly sales staff. The only problem i had was the suv was NOT cleaned out before i drove it off. The only problem i had was the suv was NOT cleaned out before i drove it off. More
Other Employees Tagged: Merchants Service Center, Richard Roy
March 17, 2024
The entire staff was extremely friendly and professional. As a busy entrepreneur, I don't have a lot of time for extra worries and headaches. My Sales Professional Joe Bowker was exceptional! I gave him a As a busy entrepreneur, I don't have a lot of time for extra worries and headaches. My Sales Professional Joe Bowker was exceptional! I gave him a list of things that I was looking for in a car, and the budget I was looking for, and he found me something literally perfect. Finance department was also very helpful, and they also hooked me up with an insurance agent. Extremely professional and efficient. I can't recommend Merchants enough! More
Other Employees Tagged: Joe Bowker
March 15, 2024
Quick and efficient for what I needed got in and out no problems good work problems good work More
Other Employees Tagged: Lisa Petrucelli
March 15, 2024
Amazing staff. They will make sure you get the right car with the right financing. They will make sure you get the right car with the right financing. More
Other Employees Tagged: Merchants Service Center, Damien Gutierrez
March 02, 2024
Bob LaBrie was great explained everything to me was upfront and honest about what was gonna happen couldn’t have asked for a better guy!! Ty again Mr LaBrie I hope you get a day off soon. upfront and honest about what was gonna happen couldn’t have asked for a better guy!! Ty again Mr LaBrie I hope you get a day off soon. More
Other Employees Tagged: Merchants Service Center, Cory Normand , Bob LaBrie he was the great
March 02, 2024
Because of this dealership I am able to grow with my future! They’re awesome! future! They’re awesome! More
Other Employees Tagged: Joe Bowker
March 01, 2024
Top Notch Service! Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Wi Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Will do business with Merchants for years to come ! Absolutely.. Including using Service dept for all my future maintenance needs ! Merchants , You All are Awesome 👌 Thank You for A Great Experience 👍 More
Other Employees Tagged: Drew Young, Sales Staff, Merchants Service Center, Timothy Randlett, Semir Hasanovic, Toby Peña, Jacob Dobens
February 29, 2024
Absolutely terrible. Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the decency to speak with an upset customer who is upset that I got completely scammed in every meaning of the word. Merchants Auto is another fraud dealership. Should have stuck with my 2002 Dodge Ram that I owned. I would have had a better running truck, rather than get scammed into a $780 a month payment, after I was told $640 a month. One of the worse trucks I have EVER owned and Jay from auto department says it’s a great running truck. I guess I’m Louis Lunchmeat More
Other Employees Tagged: Lisa Petrucelli, Merchants Service Center
February 25, 2024
Michael ckols excellent for merchants he helped me with everything we were out of there with a bmw in 1 hour everything we were out of there with a bmw in 1 hour More
Other Employees Tagged: Drew Young, Merchants Service Center, Timothy Randlett, Semir Hasanovic, Samantha Russo
February 25, 2024
Today, I bought my 6th car from merchant auto. As always, it was a pleasure dealing with Richard Roy. The whole crew couldn’t be nicer. If you buy a car there, I’m sure you will return to buy an As always, it was a pleasure dealing with Richard Roy. The whole crew couldn’t be nicer. If you buy a car there, I’m sure you will return to buy another. Thanks Merchants. More
Other Employees Tagged: Sales Staff, Richard Roy