Dealership Experience
6 yrs, 5 mos
72 Reviews
Write a Review72 Reviews of Brian Surprenant
March 01, 2024
Top Notch Service! Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Wi Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Will do business with Merchants for years to come ! Absolutely.. Including using Service dept for all my future maintenance needs ! Merchants , You All are Awesome 👌 Thank You for A Great Experience 👍 More
Other Employees Tagged: Drew Young, Sales Staff, Merchants Service Center, Timothy Randlett, Semir Hasanovic, Toby Peña, Jacob Dobens
February 29, 2024
Absolutely terrible. Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the decency to speak with an upset customer who is upset that I got completely scammed in every meaning of the word. Merchants Auto is another fraud dealership. Should have stuck with my 2002 Dodge Ram that I owned. I would have had a better running truck, rather than get scammed into a $780 a month payment, after I was told $640 a month. One of the worse trucks I have EVER owned and Jay from auto department says it’s a great running truck. I guess I’m Louis Lunchmeat More
Other Employees Tagged: Lisa Petrucelli, Merchants Service Center
February 25, 2024
Michael ckols excellent for merchants he helped me with everything we were out of there with a bmw in 1 hour everything we were out of there with a bmw in 1 hour More
Other Employees Tagged: Drew Young, Merchants Service Center, Timothy Randlett, Semir Hasanovic, Samantha Russo
February 25, 2024
Today, I bought my 6th car from merchant auto. As always, it was a pleasure dealing with Richard Roy. The whole crew couldn’t be nicer. If you buy a car there, I’m sure you will return to buy an As always, it was a pleasure dealing with Richard Roy. The whole crew couldn’t be nicer. If you buy a car there, I’m sure you will return to buy another. Thanks Merchants. More
Other Employees Tagged: Sales Staff, Richard Roy
February 22, 2024
He was very helpful was willing to help. He was nice an got what we wanted in a new vehicle He was nice an got what we wanted in a new vehicle More
Other Employees Tagged: Cory Normand
February 20, 2024
We received the Best service. Everyone involved were amazing people. Very happy with our vehicle Everyone involved were amazing people. Very happy with our vehicle More
Other Employees Tagged: Damien Gutierrez
February 16, 2024
I got the car I saw online and was pleased the service I received. The sails department answered all my questions and very happy with my purchase received. The sails department answered all my questions and very happy with my purchase More
Other Employees Tagged: Merchants Service Center
February 09, 2024
This was the best experience I have ever had buying a car thank you Cory for making this so easy thank you Cory for making this so easy More
Other Employees Tagged: Cory Normand