Brian Surprenant
Brian Surprenant at Merchants Auto
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Brian Surprenant | Page 3

Finance Manager

Merchants Auto

1278 Hooksett Rd
Hooksett, NH 03106

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4.2
72 Reviews

Dealership Experience

6 yrs, 5 mos

4.2

72 Reviews

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72 Reviews of Brian Surprenant

March 01, 2024

Dealership Rating
Employee Rating

Top Notch Service! Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Wi More

by Divagalour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Merchants Auto responded

We are so happy to have been able to help! Thanks for your review.

February 29, 2024

Dealership Rating
Employee Rating

Absolutely terrible. Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the More

by Leerussell00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 25, 2024

Dealership Rating
Employee Rating

Michael ckols excellent for merchants he helped me with everything we were out of there with a bmw in 1 hour More

by johnnytamayo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Merchants Auto responded

Johnny, congrats on your new BMW! You can't beat efficient and friendly service!

February 25, 2024

Dealership Rating
Employee Rating

Today, I bought my 6th car from merchant auto. As always, it was a pleasure dealing with Richard Roy. The whole crew couldn’t be nicer. If you buy a car there, I’m sure you will return to buy an More

by RMCGOVERN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Staff, Richard Roy

Mar 12, 2024

Merchants Auto responded

Wow, six cars! We're grateful for your loyalty. Enjoy your new car!

February 22, 2024

Dealership Rating
Employee Rating

He was very helpful was willing to help. He was nice an got what we wanted in a new vehicle More

by raymanIII91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Normand

Mar 12, 2024

Merchants Auto responded

Thanks for taking the time to leave a review. We're glad our team was able to help!

February 20, 2024

Dealership Rating
Employee Rating

We received the Best service. Everyone involved were amazing people. Very happy with our vehicle More

by mbrown148
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damien Gutierrez

Feb 21, 2024

Merchants Auto responded

We're happy to hear you enjoyed your buying experience with Brian and Damien. Hope you have many great years with your new Ford! -Merchants Auto

February 16, 2024

Dealership Rating
Employee Rating

I got the car I saw online and was pleased the service I received. The sails department answered all my questions and very happy with my purchase More

by darlene011760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Merchants Service Center

February 14, 2024

Dealership Rating
Employee Rating

overall excellent experience! ! very professional group of individuals not my first time here. I highly recommend them. More

by cjper0123
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bowker

Feb 15, 2024

Merchants Auto responded

Thanks for the kind words, we're glad you had a nice experience with Joe and Brian! -Merchants Auto

February 13, 2024

Dealership Rating
Employee Rating

We have the best sale rep Lisa Petrucelli! ! We only deal with merchants for our vechiles! More

by UNICORN1129
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Merchants Auto responded

We appreciate your continued business. We're so grateful you trust us with your vehicles! - Merchants Auto

February 09, 2024

Dealership Rating
Employee Rating

This was the best experience I have ever had buying a car thank you Cory for making this so easy More

by leannemichelle7128
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Normand

Feb 14, 2024

Merchants Auto responded

We're so happy to hear this. Thanks for taking the time to leave a review. - Merchants Auto

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