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Brian Walts
Brian Walts at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Brian Walts | Page 4

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.6
63 Reviews

Brian Walts likes to take care of people and make them happy, which makes him a great fit for his position as a certified sales consultant here at Armory Garage. The Albany native believes it's our massive inventory of pre-owned and new Dodge, Jeep, Ram and Chrysler vehicles that sets us apart from the competition. Walts is a Giants and Mets fan, and can be found playing both basketball and softball to pass the time. He also enjoys going out into Albany and trying new restaurants. He is most proud of moving across country at the age of 18 and living in Arizona for seven years.

4.6

63 Reviews

Write a Review

63 Reviews of Brian Walts

September 15, 2024

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Employee Rating

Excellent experience. Very friendly and had the customers best interest a priority. Very satisfied customer. More

by ATANNATTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart , Ray

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Sep 16, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Armory Customer Relations Team

September 11, 2024

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Employee Rating

I wish I could give a more positive review. Unfortunately the sales person never gave us a dealer plate to really test drive the vehicle. Due to this we found that the vehicle we purchased had More

by KAYLA.GARHARTT22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jerome Rucker

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Sep 13, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hi Kayla, I'm very sorry to hear about the issues you faced with your vehicle and the delay in service. This is not the level of customer care we strive for, and I apologize for the inconvenience caused. Please reach out so we can address these concerns and work towards a resolution together. Thank you, Nick Mackay Sales Manager nmackay@armoryauto.com

September 01, 2024

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Employee Rating

The best service industry experience I have ever had. Armory quickly and efficiently diagnosed my problem. They then resolved the issue just as quick and efficiently. I highly recommend armory to others. More

by Mr D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Dave Crist , Nick Miller. 5 stars. Greatest service employee

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Sep 02, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

August 28, 2024

Dealership Rating
Employee Rating

They were very curtious. I am happy with the service and quality of the repair. More

by ATANNATTA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart , Ray, sauro

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Aug 29, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are always thankful for positive feedback from our customers at Armory CDJR of Albany. Thank you and see you again during your next visit!

Aug 29, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are always thankful for positive feedback from our customers at Armory CDJR of Albany. Thank you and see you again during your next visit!

August 28, 2024

Dealership Rating
Employee Rating

Very helpful staff, quick and easy purchase process, would recommend to those looking for a car. More

by acarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Dave Crist, Lisa Stewart

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Aug 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

August 23, 2024

Dealership Rating
Employee Rating

The sale was very relaxed. Brian added the personal touch that was refreshing. It was a very good representation for Armory. More

by urbsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

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Aug 25, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are so glad that we had the opportunity to work with you, and that Brian and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Armory Customer Relations Team

August 22, 2024

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Employee Rating

You guys suck and just never call anyone back I had to beg for an appointment for a car that was under warranty. You only called back after I called the salesman I bought the car from. More

by CURRAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Stewart , Everyone else zero

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Aug 23, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello Curran, I apologize for the frustration you experienced trying to schedule an appointment. This is not the level of service we aim to provide, especially for warranty issues. Please reach out directly so I can personally address your concerns. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

August 16, 2024

Dealership Rating
Employee Rating

My salesman Brain Wats was great have no problem with him I am on my 5 vehicle with him More

by tankracer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

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Aug 16, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Best Regards, Armory Customer Relations Team

June 24, 2024

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Employee Rating

Good service and very polite service reps! I was please with the time it took to complete my service issues !!! More

by LORET12180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Dave Crist, Lisa Stewart

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Jun 24, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

June 15, 2024

Dealership Rating
Employee Rating

Always an excellent buying process at Armory Returning customer of 20 years Jerome Rucker was knowledgeable and very helpful through out the journey More

by ZAFER.ULUKAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Jerome Rucker, Billy Comtois, Carolyn Hendrickson, Dave Crist

Report | Print
Jun 17, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

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