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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 14

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
194 Reviews

Dealership Experience

5 yrs, 5 mos

5.0

194 Reviews

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194 Reviews of Brianna Worthington

September 17, 2023

Dealership Rating
Employee Rating

Was able to schedule my service without too long of a delay, and they finished it the same day. Brianna was a pleasure to work with! More

by dmw_4814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 18, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Brianna was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Sep 19, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2023

Dealership Rating
Employee Rating

Got my car back when promised after the parts were available.Charges were also as had been quoted. More

by VkfrogsVivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 28, 2023

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

August 23, 2023

Dealership Rating
Employee Rating

Had a problem while travelling. Stopped at Ganley and got fast and courteous emergency service. More

by ajallender
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 24, 2023

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

August 08, 2023

Dealership Rating
Employee Rating

Today I worked with Des snd Franco to buy out my lease. My options in the process on buying my lease or going into a new lease were explained well. Franco did a great job walking me trough the purchase. More

by Deni hi
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova, Tom Yerace, Craig Douglas

Print
Aug 10, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Desmond and Franco were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 02, 2023

Dealership Rating
Employee Rating

Great Customer Service. Great Mechanic's, dependable and reliable Auto Care Repair services in a timely manner More

by barbaragrobinson452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Print
Aug 08, 2023

Ken Ganley Ford Norton responded

Thanks, Barbara, for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Aug 02, 2023

barbaragrobinson452 responded

Thanks Ganley Ford for your trusted services

July 21, 2023

Dealership Rating
Employee Rating

Scott was ok. He was not very friendly and made me feel like I was bothering him. I am very happy with my car repair overall. Thank you More

by bartimaeus42470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Print
Jul 24, 2023

Ken Ganley Ford Norton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

July 14, 2023

Dealership Rating
Employee Rating

We were in for a tire repair under warranty. They not only patched the leak, they washed our SUV. Excellent service. More

by swood1163
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Aaron Forsythe, Deven Legg

Print
Jul 15, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jul 17, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 11, 2023

Dealership Rating
Employee Rating

Service was great took great care of me and my Honda accord 5 out of 5 stars More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Print
Jul 11, 2023

Ken Ganley Ford Norton responded

John, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 24, 2023

Dealership Rating
Employee Rating

The mechanic Found what oil leak and it is resolved. Good job and I will do the services again when I need them to do the services. More

by MCFOUT
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Deven Legg

Print
Jun 25, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jun 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Dealership Rating
Employee Rating

They are very reliable. I had to have work done on my Ford ranger and they came to my house and fixed my truck in my driveway. They arrived on time and did speedy work. More

by cdregueiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic was joe

Print
Jun 17, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 20, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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