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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 14

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
171 Reviews

Dealership Experience

4 yrs, 11 mos

4.9

171 Reviews

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171 Reviews of Brianna Worthington

March 08, 2023

Dealership Rating
Employee Rating

Staff was honest and professional. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Mike Hartley

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Mar 09, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2023

Dealership Rating
Employee Rating

It was okay but expensive for a they wanted $100 to fix my radio radio More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano, Mike Hartley

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Mar 06, 2023

Ken Ganley Ford Norton responded

Shawn, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

March 05, 2023

Dealership Rating
Employee Rating

Always excellent service . Repair was done in a timely manner. Very courteous and professional. I have never had an issue in the 4 years they have been servicing my vehicles More

by Missylea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Mar 05, 2023

Ken Ganley Ford Norton responded

Missy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 03, 2023

Dealership Rating
Employee Rating

Got our car in quickly and got it back two days later all completed. Happy the part was available and service desk kept us updated on the progress. More

by steve_dort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2023

Ken Ganley Ford Norton responded

Steve, Thank you so much for your excellent review! We are so glad that Brianna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2023

Dealership Rating
Employee Rating

My service advisor was awesome. She came out and kept me updated on everything as it was happening and expedited everything efficiently. Thanks Ganley She’s a keeper More

by mik2me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 21, 2023

Dealership Rating
Employee Rating

This was a very good but routine visit. Work was done efficiently. Love the dealership. More

by ccroley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley

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Feb 21, 2023

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

February 19, 2023

Dealership Rating
Employee Rating

Woman service writer was very friendly and thorough, but would have been nice to have her initiate updates regarding completion progress. More

by homecrafter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again.

February 17, 2023

Dealership Rating
Employee Rating

The personnel has always be courteous and knowledgeable about car repairs I have had done. More

by lspakulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 19, 2023

Ken Ganley Ford Norton responded

Thank you for your very kind review. Brianna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Feb 20, 2023

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

February 15, 2023

Dealership Rating
Employee Rating

Service dept. Is really good. They are a dealership that does not throw parts on a vehicle hoping to fix a problem .they really take pride in what they do if it's More

by Escaoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Mike Hartley

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Feb 16, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 13, 2023

Dealership Rating
Employee Rating

Outstanding group of people. Really enjoy. Working with these professional personnel. Scott Mike and countless others make this a great dealership. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman, Fulton Benya, Scott Spath , Mike Hartley

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Feb 14, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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