Brianna Worthington | Page 17
Service Advisor
Ken Ganley Ford Norton
2835 Barber Rd
Norton, OH 44203
Dealership Experience
4 yrs, 11 mos
171 Reviews
Write a Review171 Reviews of Brianna Worthington
November 14, 2022
The service department is great, the sales department is lacking. You can service my car but I won’t be buying one from your dealership anytime soon. Horrible experience coming in to look at a new Ford Bron lacking. You can service my car but I won’t be buying one from your dealership anytime soon. Horrible experience coming in to look at a new Ford Bronco. I get policy and I get that not everyone should be able to drive one, because most aren’t serious buyers. Well I was and I wasn’t impressed with the sales person. I think the sales person forget they are representing more than a dealership, they’re representing a brand that people are loyal to. I love and trust my Ford and that’s why I keep buying them. You need better sales people and you need to relax your approach on reaching out to people. It’s aggressive and overbearing. More
Other Employees Tagged: John Chapman , Jon Krupp
November 11, 2022
My sons car is a 2016 Ford Focus and had very noticeable clutch issues, as do all the Focus’s . Although it wasn’t yet part of a law suit, Brianna in service and other employees at Ganley worked at gettin clutch issues, as do all the Focus’s . Although it wasn’t yet part of a law suit, Brianna in service and other employees at Ganley worked at getting my sons clutch plate replaced at no charge. We were extremely grateful for all their hard work and efforts in getting that done!! More
Other Employees Tagged: I don’t know any names of who else helped Brianna. But she was always keeping me posted on the situation.
November 11, 2022
Excellent customer service excellent customer service. Excellent, taking care of me when I come out and set my appointments up. Excellent, taking care of me when I come out and set my appointments up. More
Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley
October 05, 2022
Drop my r v off Wednesday done Friday thanks guys great service pick up Saturday thanks again service pick up Saturday thanks again More
Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley
September 29, 2022
Blue cruise software installed and it is awesome! As if this truck could get any cooler. Thanks, Scott! As if this truck could get any cooler. Thanks, Scott! More
Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley
September 15, 2022
The service is always thorough and the service people are very helpful and polite , I have never had a bad experience. very helpful and polite , I have never had a bad experience. More
Other Employees Tagged: Scott Spath
September 03, 2022
Dealer performed pcm update for engine shutter while I waited on vehicle. It did take care of the problem. Service advisor kept me informed. Service manager followed up days later and was very professiona waited on vehicle. It did take care of the problem. Service advisor kept me informed. Service manager followed up days later and was very professional. More
August 25, 2022
Excellent service provided by the service department. They take great care of their customers! Will return again! They take great care of their customers! Will return again! More
Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Sean Pangburn

