Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 17

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
186 Reviews

Dealership Experience

5 yrs, 3 mos

4.9

186 Reviews

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186 Reviews of Brianna Worthington

January 06, 2023

Dealership Rating
Employee Rating

Great service center with experienced courteous employee's. Called on Wednesday got me in on Monday, gave me a ride home, had two vehicles serviced, was an exceptional experience. More

by dcayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jan 08, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

January 03, 2023

Dealership Rating
Employee Rating

I am happy with the service and service writer for the work on my vehicle More

by robertsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 05, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

December 31, 2022

Dealership Rating
Employee Rating

Excellent service ready when promised and finished as quoted and car cleaned and checked all the cars vitals More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jan 02, 2023

Ken Ganley Ford Norton responded

Hi Ron, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2022

Dealership Rating
Employee Rating

These folks I’m service are the best of the best. From the customer service to the tech are top shelf. This is the dealership I will bring my vehicles to. They go out of their way for the customer. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Mike Hartley

Dec 30, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2022

Dealership Rating
Employee Rating

John, Christian, Carl, Craig, and all the folks from sales to service and parts were outstanding. They made it easy to get the vehicle we wanted. We even had a lot of fun and laughs at the dealership. More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman , Christian Rodriguez

Dec 22, 2022

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

December 19, 2022

Dealership Rating
Employee Rating

Ganley Ford took care of my replacement key in a prompt, polite, and friendly fashion. More

by madischwab
Recommend Dealer
Yes
Dec 20, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dec 21, 2022

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 16, 2022

Dealership Rating
Employee Rating

Received great customer service from Paul and Briana during the repair work for our Escape then F150. They had to put forward much additional effort to get warranty authorization for the covered repai More

by Ho Ho Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul

Dec 16, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Paul and Brianna were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 07, 2022

Dealership Rating
Employee Rating

My ganley Ford visit was very quick and easy to do when dropping off my vehicle for a recall. Everyone was very professional! More

by Subietech87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Dec 09, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 06, 2022

Dealership Rating
Employee Rating

So far I’ve had great service and good communication. I had one small problem with one of the services they did and it was corrected without question and an apology. Probably so smart I really didn’t nee More

by giboneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Dec 08, 2022

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 06, 2022

Dealership Rating
Employee Rating

Call and talk to Brianna in service to see if I could get a repair and oil change on my 2019 ford escape and was told first appointment for oil change was Thursday and said fine was then was transferred to t More

by wellfolks53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hartley, Christian Rodriguez

Dec 06, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Brianna and Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

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