Brittany Hill | Page 13

It is always a pleasure to have my vehicle serviced at BMW of Catonsville. My service advisor, Brittany Hill, always provides exceptional service, including keeping me well informed. She should be commend BMW of Catonsville. My service advisor, Brittany Hill, always provides exceptional service, including keeping me well informed. She should be commended for the excellent customer service she provides. During the whole visit, she always smiles which puts you at ease. I look forward to future service visits. Rhonda Tucker More

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Great service. Liked the video review of my car and Brittany was great. Also used a loaner and the process was quick and simple. Thank you Brittany was great. Also used a loaner and the process was quick and simple. Thank you More

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Great VIP service. Very friendly and helpful. Smooth transition into a loaner car. Kept me up to date and informed. Thank you for all of your help. transition into a loaner car. Kept me up to date and informed. Thank you for all of your help. More

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Korey was a total superstar. He made purchasing my 740 relatively pain-free. He was able to answer all the questions I had and knew everything about the car. Korey even cam by the house to demonstrate the relatively pain-free. He was able to answer all the questions I had and knew everything about the car. Korey even cam by the house to demonstrate the features of the car, and he programmed the garage door opener for my new car. I will definitely come back to BMW of Catonsville and lookup Korey. It looks like I'll be back sooner rather than later, my wife has her eye on a BMW X7. More

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Customer service was impeccable and Brittany was very pleasant! I really appreciate the assistance and the information about the tires! Never had a service advisor so knowledgeable!!!! pleasant! I really appreciate the assistance and the information about the tires! Never had a service advisor so knowledgeable!!!! More

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Wonderful experience at BMW Catonsville... I was upset Wonderful experience at BMW Catonsville... I was upset to have bring my car in for service but Brittany was calm, patient and such a pleasure to wor Wonderful experience at BMW Catonsville... I was upset to have bring my car in for service but Brittany was calm, patient and such a pleasure to work with. She was able to get me in and out same day!! More

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I can always expect great service and a super friendly atmosphere..My Service Advisor, Keon is amazing. Loyal and happy customer since 2006. Very satisfied 😊 atmosphere..My Service Advisor, Keon is amazing. Loyal and happy customer since 2006. Very satisfied 😊 More

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Great customer service! Special thanks to Keon who always has me in and out WITH a loaner in 15 min. Great job Catonsville BMW! J has me in and out WITH a loaner in 15 min. Great job Catonsville BMW! J More

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Simply put I drive 30 mins out of my way for amazing service! The fact they’re always have Bmw rentals is a major win! service! The fact they’re always have Bmw rentals is a major win! More

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I had an unfortunate interaction with a deer that required significant repairs.I had my car towed to BMW of Catonsville because of the consistent delivery of quality customer service. Brit Hall makes required significant repairs.I had my car towed to BMW of Catonsville because of the consistent delivery of quality customer service. Brit Hall makes the best of out of an otherwise terrible circumstance. I’m in/out of the dealership with a plan in place for repairs. She communicates with me as often or as little as I choose in the way that’s best for me—no lengthy phone calls during work hours—just need to know information about the states of my vehicle. For a single mom who travels 90% of the time for work—Brit makes my life easier in every way possible. More

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