Brittany Pierce | Page 2

4Runner 4Fun Our experience with Kristen Paulson was excellent. She was professional, knowledgeable and fun to work with. She answered all our questions and/or so Our experience with Kristen Paulson was excellent. She was professional, knowledgeable and fun to work with. She answered all our questions and/or sought out the correct information if she was uncertain. I would by a vehicle from her anytime. Our experience with Brittany however was quite different and disappointing. After we had written our check for the vehicle in the amount we agreed upon, Brittany tried to sell us additional warranties. After making it very clear we were not going to spend any more money she persisted pushing her products.continueing to lower the warranty prices. Once Bill finally convinced her we were not going to spend any more money her attitude completely changed. She was short, rude and unprofessional. We walked out of there feeling scolded and belittled. Not what we expected after writing a check for $50,000. This experience with Brittney over shadowed and spoiled the experience of buying a new car. Once again this has nothing to do with Kristen. She was wonderful to work with. We know this experience disappointed her as well. More

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Great experience Kelly Navarro and Brittany in finance were very helpful! I’m extremely happy with my purchase. I made the right decision going to Toyota Lithuania of Kelly Navarro and Brittany in finance were very helpful! I’m extremely happy with my purchase. I made the right decision going to Toyota Lithuania of Billings. More

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Exciting, comfortable, no pressure. I didn’t feel pressured. Everyone was friendly. The whole process was fairly quick. Thought all hail damage should have been repaired. Not just hood. I didn’t feel pressured. Everyone was friendly. The whole process was fairly quick. Thought all hail damage should have been repaired. Not just hood. More

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Super professional, excellent service, highly recommended. We were treated with excellence. Super friendly, super professional, everyone we talked to was polite and helpful. No pressure, no crazy tactics, j We were treated with excellence. Super friendly, super professional, everyone we talked to was polite and helpful. No pressure, no crazy tactics, just a bunch of knowledgeable and helpful people getting together to help us find the right car to buy. Ask for Kristen, she was an awesome sales person. More

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Best experience ever I have never had a good experience buying a car till I went to lithia Toyota!!! Not kidding before them I had 2 dealers sell cars right out from under I have never had a good experience buying a car till I went to lithia Toyota!!! Not kidding before them I had 2 dealers sell cars right out from under me. Also they refused to show me cars they had online. Terence was amazing we actually went to buy one car and ended up getting another. The transaction was seamless and amazing. Brittany in financing was also amazing!!! Great team !!!Go see this dealer. They are the best in town. Will be buying our next truck there More

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Good experience Very happy with our sales associate very knowledgeable and easy to work with. She made us very comfortable and the finance was very informative as wel Very happy with our sales associate very knowledgeable and easy to work with. She made us very comfortable and the finance was very informative as well. More

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Great Service Matt was our salesman, He is a very personable young man. He did a great job working with us. We would recommend him to anyone looking to get into a Matt was our salesman, He is a very personable young man. He did a great job working with us. We would recommend him to anyone looking to get into a new Toyota. More

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New Purchase Kristen was amazing to work with! She listened to our needs and worked until we had an amazing price and interest rate we loved. We love our new SR5 P Kristen was amazing to work with! She listened to our needs and worked until we had an amazing price and interest rate we loved. We love our new SR5 Premium, it is our third one. Everybody was very friendly and just great to work with. They even provided me with a vehicle for the night when it took longer than expected to install the remote starter in our brand new 4 Runner. We couldn’t be happier with our experience and purchase! More

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Buying a new red RAV 4 Salesman Carl Stokes greeted me as I drove in, he found out what I was looking for, showed me several vehicles that met my request, talked about the Salesman Carl Stokes greeted me as I drove in, he found out what I was looking for, showed me several vehicles that met my request, talked about the features and took me for a test drive. Carl introduced me to sales manager Mike Owenby. Neither Carl or Mike pressured me to make a quick decision, they wanted me to get the vehicle I wanted and that is what happened.. I am pleased.. More

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Great Experience Buying a Van We got excellent customer service when we bought our new Toyota Sienna. My parents had recommended Greg and he was great to deal with. Brittany in fi We got excellent customer service when we bought our new Toyota Sienna. My parents had recommended Greg and he was great to deal with. Brittany in finance was wonderful to deal with as well. More

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