Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 5

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
282 Reviews

Dealership Experience

3 yrs, 10 mos

4.7

282 Reviews

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282 Reviews of Brittany Weiss

January 15, 2026

Dealership Rating
Employee Rating

Great service, everyone is always friendly and I enjoy their waiting area. I've been to all the BMW dealers in the area and I prefer Autohaus. More

by avoelkel
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 20, 2026

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

January 07, 2026

Dealership Rating
Employee Rating

Over the last 10 years I have purchased two cars from Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the serv More

by Gail
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 07, 2026

Autohaus BMW responded

Thanks for the 5 - star review and for being a valued repeat customer! We're pleased to hear about your positive experience with us again. Your continued support means a great deal to us.

January 01, 2026

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Prompt in assistance with any problems; High quality service; The staff are polite and considerate More

by andivasile
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Zinaida Bajramovic

Jan 02, 2026

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your time here with us. We will be sharing your feedback with our team, and please revisit us again!

December 30, 2025

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Efficient but do not like the fee for each problem you want investigated for repair More

by Tully_john
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Recommend Dealer
Yes
Dec 30, 2025

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

December 29, 2025

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I was not very pleased with service or advisor. I just had front and rear brakes with rotors and now I need front brakes again. I believe the brakes were put on incorrectly because my car was shaki More

by nakiadecor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Feb 07, 2026

Autohaus BMW responded

Thank you for your review. We apologize for any inconvenience and misunderstanding with your recent Service appointment. Your mileage since replacement indicated that it was normal wear and tear and required another replacement. Please contact our Service Director, Todd Feuerhaken, at 314-727-8870, if your situation was not totally rectified to your satisfaction.

December 19, 2025

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EXCELLENT customer service. Prompt check in, informative audiovisual report from technician, and timely check out. Additional assistance from “porter” for license plate frame More

by dwferg3273
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Dec 19, 2025

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

December 16, 2025

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Employee Rating

Autohaus has been amazing! We have worked with them for at least 3 years. They are incredibly professional. I love the videos and recommendations they provide. When we need More

by Tammy Hines
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Issac is also amazing as it the guy (sorry I don't have name) who brushed snow off my car this morning. Brittany would know

Dec 16, 2025

Autohaus BMW responded

Thanks for the 5 -star review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again.

December 13, 2025

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They were friendly, efficient & professional. I have been going there for 4 years and always excellent service. More

by cfava
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Recommend Dealer
Yes
Dec 15, 2025

Autohaus BMW responded

Thanks for the 5 - star review and for being a valued repeat customer! We're pleased to hear about your positive experience with us again. Your continued support means a great deal to us.

December 06, 2025

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Employee Rating

All staff at the dealership observed to be attentive, respectful, kind and courteous. I am routinely impressed by their professionalism and each time I visit I feel like I am an important client to them More

by j.reilly851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Autohaus BMW responded

Thank you so much for your kind words! It's always such a pleasure to work with you at Autohaus. We can't thank you enough for your support and can't wait to have you with us again.

November 20, 2025

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Employee Rating

Would go to no other BMW dealership than Autohaus. Customer for 30 years.they are the best More

by Sljourdain
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Autohaus BMW responded

Thanks for your continued support and the kind words you've shared in this five-star review mean the world to us. We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such a positive feedback once again. You're always welcome here!

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