Melanie Burkemper
Melanie Burkemper at Autohaus BMW

Melanie Burkemper

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.6
50 Reviews
4.6

50 Reviews

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50 Reviews of Melanie Burkemper

October 23, 2026

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Employee Rating

They have the best great Service showroom and employees I like the Royal showroom and the the service department and that sells department for the merchandise for the customers fast and easy oil change and More

by YMCMB58
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2026

Autohaus BMW responded

Thanks for the 5 - star review! It's customers like you who make our work so rewarding. We can't wait to welcome you back for another wonderful experience. If there's anything else we can do to make your visits even more special, please don't hesitate to let us know.

October 14, 2026

Dealership Rating
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The service team is always professional and transparent and the technicians make sure you have what you need to make an informed decision. More

by Trex
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2026

Autohaus BMW responded

Thank you for your outstanding review! We pride ourselves on being as accommodating as possible, and the best. We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about your experience!

October 14, 2026

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Awesome dealership with knowledgeable and helpful people . Would recommend for any BMW owner. Will be going back for future needs. More

by Al.tops
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Recommend Dealer
Yes
Oct 14, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best!

September 25, 2026

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Employee Rating

I would not recommend this dealership for many reasons. Not great customer service and the sales representatives aren’t that great either More

by shdesai99
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jens Petermann

September 24, 2026

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The service is reliable and timely geared to consistent customer satisfaction. All employees are welcoming and pleasant. More

by dtabs52
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2026

Autohaus BMW responded

Thank you for thoughtful feedback! We’re so glad our team consistently makes you feel welcome, respected, and cared for. We truly appreciate your trust and look forward to seeing you again next visit! :)

September 23, 2026

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Employee Rating

My experience was excellent and Melanie is great! Efficient, knowledgeable and attentive. Overall it was a painless experience. More

by Carrie.hackett
Recommend Dealer
Yes

Other Employees Tagged: The woman whi checked me out was exceptional.

Sep 25, 2026

Autohaus BMW responded

Dear Carrie, Melanie enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right. Please let us know if there is anything else you need.

September 20, 2026

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Excellent customer service support great service staff and gret work excellent customers satisfaction good service More

by jg1750336
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Recommend Dealer
Yes
Sep 20, 2026

jg1750336 responded

Excellent customer services enjoy working with them

September 16, 2026

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Fast service! Wonderful experience as always! I will most definitely return for any needed service. More

by jodik2310
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2026

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Service team will love to read the kind words you left about their service!

September 04, 2026

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I have been a customer for 23 years. The service department is first class. I have never had an issue. They are extremely competent and friendly. More

by Rdnyholmes
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Buie, Brittany Weiss

Sep 04, 2026

Autohaus BMW responded

Thank you for the great review, and for being a loyal customer! We are pleased to know about your positive experience with us. Thank you for choosing Autohaus!

September 03, 2026

Dealership Rating
Employee Rating

One of the things I asked them to evaluate weee my two key fabs not working properly. They still are not working properly More

by Todd Harrell
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Recommend Dealer
Yes
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