Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 11

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
157 Reviews
4.6

157 Reviews

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157 Reviews of Brock Grim

August 16, 2025

Dealership Rating
Employee Rating

Very friendly and helpful service center! This was the best customer service experience I’ve ever had for my car. Thank you, Toyota, for taking such great care of my vehicle. Truly top-notch More

by viman410
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 13, 2025

Dealership Rating
Employee Rating

A really good place to go very friendly very knowledgeable and they really like taking care of the customers and I always will be going to Toyota of Des Moines as long as I'm driving thank you t More

by HVJA9501
Service Price Transparency
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Recommend Dealer
Yes

August 13, 2025

Dealership Rating
Employee Rating

We had our tires rotated. We will continue to do this through our service contract provided from getting a new vehicle. More

by lstecker6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 11, 2025

Dealership Rating
Employee Rating

Always great service. Glad to be able to schedule service on a Saturday. Friendly staff and free coffee. More

by AA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

August 10, 2025

Dealership Rating
Employee Rating

The dealer had prompt service excellent communication through out the entire process. Actual cost came in less than their estimate. Vehicle was returned cleaner than it was delivered. I will recommend th More

by wortsa
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

Dealership Rating
Employee Rating

Thank you! Great service and communication on what issues I was having with my car. More

by LLRJONES1003
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

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Nice structured, good customer service. Only problem was the price. I got changed $50 for just fixing a puncher in my tire. Thanks More

by ilan.zisman
Service Price Transparency
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Recommend Dealer
Yes

August 07, 2025

Dealership Rating
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Toyota of Des Moines has been a flawless experience so far. The difference is real. I travel from Omaha to a dealer I trust. Sales and Service are exceptional. More

by JIMDALEY7
Service Price Transparency
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Recommend Dealer
Yes

August 06, 2025

Dealership Rating
Employee Rating

They can’t figured out how to adjust grade brakes or do override the systems More

by VANROSANG1
Service Price Transparency
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Service Communication
Recommend Dealer
No

August 06, 2025

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Employee Rating

Great service, knowledgeable and friendly staff, I liked the text updates and the video summary was very informative More

by carlysitzmann
Service Price Transparency
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Recommend Dealer
Yes
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