Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 11

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

Contact Me
4.7
165 Reviews
4.7

165 Reviews

Write a Review

165 Reviews of Brock Grim

September 09, 2025

Dealership Rating
Employee Rating

Best dealership! Very easy to work with and great service. Professional employees. Trust taking my car there. More

by csgade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 06, 2025

Dealership Rating
Employee Rating

Changed oil, forgot to tighten underbody protection plates and one was rattling all the way home. More

by Dwiemers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Toyota of Des Moines responded

Hi Dwiemers, We apologize for the issues with your protection plate after service. Please reach out to our assistant service manager Brock Grim at 515-333-4766 to discuss this further.

September 05, 2025

Dealership Rating
Employee Rating

Brock got me in that night and charged my battery by the next morning, no appt. needed. More

by maxhirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2025

Dealership Rating
Employee Rating

Staff were friendly, helpful and professional. Dealership was clean. Waiting area was very clean and comfortable. More

by DEETC2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Jimenez, Gabe Naylor

August 30, 2025

Dealership Rating
Employee Rating

Toyota of Des Moines has great people and provide top notch service! Emily is awesome to work with! More

by JPIKE1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

We were happy with how they got us in quickly, the communication, and quick resolution of the issue. Thanks so much Toyota of Des Moines you are great!! More

by PATRICIADMCCAFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 24, 2025

Dealership Rating
Employee Rating

Appreciate for your hard work and doing good maintenance to the vehicle and working fast too. More

by shrestharezoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 18, 2025

Dealership Rating
Employee Rating

Was told could do all the work I needed done but only put tires on and I had to go find someone other than them for alinement. More

by Glostroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 16, 2025

Dealership Rating
Employee Rating

Very friendly and helpful service center! This was the best customer service experience I’ve ever had for my car. Thank you, Toyota, for taking such great care of my vehicle. Truly top-notch More

by viman410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 13, 2025

Dealership Rating
Employee Rating

A really good place to go very friendly very knowledgeable and they really like taking care of the customers and I always will be going to Toyota of Des Moines as long as I'm driving thank you t More

by HVJA9501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
11
...

Dealership Inventory (124 Vehicles)

used 2023 Toyota Camry car, priced at $27,999
2023 Toyota Camry
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive
used 2024 Toyota Tundra car, priced at $51,999
2024 Toyota Tundra
used
Gray exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Tahoe car, priced at $57,999
2023 Chevrolet Tahoe
used
Black exterior
Automatic
Four-wheel Drive
used 2020 Ford Explorer car, priced at $22,988
2020 Ford Explorer
used
Magnetic Metallic exterior
Automatic
Four-wheel Drive
used 2019 Lexus NX 300 car, priced at $25,999
2019 Lexus NX 300
used
Gray Pearl exterior
Automatic
All-wheel Drive
used 2023 Ford F-150 car, priced at $44,999
2023 Ford F-150
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive