Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 10

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
157 Reviews
4.6

157 Reviews

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157 Reviews of Brock Grim

September 09, 2025

Dealership Rating
Employee Rating

It was excellent having you guys And such a fantastic job you people thank gou More

by arajthulung
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 09, 2025

Dealership Rating
Employee Rating

The guys did their job quickly and fast! They did a job and we are happy with that More

by hsuljanovic
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 09, 2025

Dealership Rating
Employee Rating

Best dealership! Very easy to work with and great service. Professional employees. Trust taking my car there. More

by csgade
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 06, 2025

Dealership Rating
Employee Rating

Changed oil, forgot to tighten underbody protection plates and one was rattling all the way home. More

by Dwiemers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Toyota of Des Moines responded

Hi Dwiemers, We apologize for the issues with your protection plate after service. Please reach out to our assistant service manager Brock Grim at 515-333-4766 to discuss this further.

September 05, 2025

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Employee Rating

Brock got me in that night and charged my battery by the next morning, no appt. needed. More

by maxhirez
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Recommend Dealer
Yes

September 04, 2025

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Employee Rating

Staff were friendly, helpful and professional. Dealership was clean. Waiting area was very clean and comfortable. More

by DEETC2012
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Jimenez, Gabe Naylor

August 30, 2025

Dealership Rating
Employee Rating

Toyota of Des Moines has great people and provide top notch service! Emily is awesome to work with! More

by JPIKE1369
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Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

We were happy with how they got us in quickly, the communication, and quick resolution of the issue. Thanks so much Toyota of Des Moines you are great!! More

by PATRICIADMCCAFFREY
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Recommend Dealer
Yes

August 24, 2025

Dealership Rating
Employee Rating

Appreciate for your hard work and doing good maintenance to the vehicle and working fast too. More

by shrestharezoel
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Workmanship
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Recommend Dealer
Yes

August 18, 2025

Dealership Rating
Employee Rating

Was told could do all the work I needed done but only put tires on and I had to go find someone other than them for alinement. More

by Glostroh
Service Price Transparency
Workmanship
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Recommend Dealer
No
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