Brooke Beaudin | Page 38

Service quality is great and reliable. Pricing, however, is very expensive. Even with the marketing coupons, some crazy pricing is charged. 3% higher charge if paid by credit card is ri Pricing, however, is very expensive. Even with the marketing coupons, some crazy pricing is charged. 3% higher charge if paid by credit card is ridiculous! Shop supplies charges is another question? I had a new battery installed, oil change, and brake fluid flush. $49.00 charge for for shop supplies. Come on! Did I also buy lunch for the staff? I realize services come with a cost. But offer reasonable pricing. You may not be the only BMW dealer in town forever… More

by GREENE501 Verified Customer Verified Customer

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Brook was wonderful. She deserves a raise! She is attentive and followed up with my service. I will always ask for her! She deserves a raise! She is attentive and followed up with my service. I will always ask for her! More

by Dominic Vigliotti Verified Customer Verified Customer

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On time, efficient , pleasant service rep , fast turnaround ; excellent communication Overall a very positive experience Excellent service turnaround ; excellent communication Overall a very positive experience Excellent service More

by vancewb Verified Customer Verified Customer

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Brooke was the best. She knew that I had to be at work, and made sure that I was taken care of promptly and efficiently. She knew that I had to be at work, and made sure that I was taken care of promptly and efficiently. More

by DONMATT33 Verified Customer Verified Customer

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Excellent service and always on time. They provided a loaner which was very helpful and kind. They provided a loaner which was very helpful and kind. More

by whitneyr43 Verified Customer Verified Customer

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Poor personalized service. The rental they use is horrible. The guy is rude, blunt and always in a hurry. The rental they use is horrible. The guy is rude, blunt and always in a hurry. More

by JUNIOR1471 Verified Customer Verified Customer

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Excellent customer service! 3% upcharge for credit card usage ridiculous for BMW dealership prices points! 3% upcharge for credit card usage ridiculous for BMW dealership prices points! More

by smithvenice2 Verified Customer Verified Customer

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Did not wash my car after service. Service was preformed promptly. I may return for some body work. Service was preformed promptly. I may return for some body work. More

by JACK62 Verified Customer Verified Customer

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Good service. Honest assessment of my car. Price for piece mind was worth it. Do a better job washing my car please. People at intake should be pleasant 😒. Honest assessment of my car. Price for piece mind was worth it. Do a better job washing my car please. People at intake should be pleasant 😒. More

by PHYLLISC_BROWN Verified Customer Verified Customer

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I can always count on getting my vehicle serviced properly. The o ly thing I don’t look forward to is the wait. But otherwise professional and courteous customer service. properly. The o ly thing I don’t look forward to is the wait. But otherwise professional and courteous customer service. More

by andrea.velasquez75 Verified Customer Verified Customer

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