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Brooks Falzone
Brooks Falzone at Crown Honda

Brooks Falzone | Page 7

Service Advisor

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

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313 Reviews
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313 Reviews

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313 Reviews of Brooks Falzone

January 10, 2022

Dealership Rating
Employee Rating

Gary Phillips Drake Alexander and Arnold were excellent!!! Long with the entire service team. Wonderful experience More

by blacklabel939
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Dessert, Daimara Morrill, Randy Stiles, Gary Phillips, Zach Ruppert, David Lago, Drake Alexander , James McLaughlin

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Jan 11, 2022

Crown Honda responded

Thank you for your 5-star rating! We are so glad that Gary, Drake, Arnold, and the team took great care of you throughout your visit! It is our pleasure to serve you. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

January 09, 2022

Dealership Rating
Employee Rating

Brooks was knowledgeable and very helpful. He knew all about my Civic and had information to help solve the issue. More

by indyrunnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 10, 2022

Crown Honda responded

Thank you for sharing the positive experience you had with Brooks! Providing top-notch service is always our goal, and we are delighted that his efforts could meet your satisfaction! Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

January 09, 2022

Dealership Rating
Employee Rating

It was my first time at the dealership. I felt welcomed and Brook was very helpful in assisting me. He kept me informed and answered my questions. Very professional and very friendly. More

by karlenearthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 10, 2022

Crown Honda responded

Karlene, We are so glad that Brooks provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. Thank you so much for your wonderful review! We hope that you continue to choose us for all of your future automotive needs!

January 07, 2022

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Employee Rating

Drake was fabulous, taking care of my car. The side view mirror is broken internally Drake made sure it is covered under my warranty and he was very professional making appointments so my service could be t More

by dtz04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drake Alexander

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Jan 07, 2022

Crown Honda responded

We are so glad that Drake took great care of you and your vehicle throughout your visit! It is our pleasure to assist you in any way possible. Thank you so much for your wonderful review! We hope to see you again the next time your vehicle is ready for service!

December 28, 2021

Dealership Rating
Employee Rating

Brooks Falzone was polite and professional. He went over Brooks Falzone was polite and professional. He went over all of the details of billing, inspection, and how to schedule return service appointments. More

by genevieve.coggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 28, 2021

Crown Honda responded

Genevieve, Thank you so much for your wonderful review! We are honored that you confided in us with your automotive needs, and we are so glad that Brooks provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels!

December 23, 2021

Dealership Rating
Employee Rating

Great staff - worked with Brooks Falzone & Michele Dessert to get my car serviced and both were awesome and really helpful. More

by rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Dessert

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Dec 23, 2021

Crown Honda responded

We are so glad that Brooks and Michele provided you and your vehicle with great care throughout your visit! It is our pleasure to assist you in any way possible. We thank you for your wonderful review, and we wish you the safest of travels until we meet again!

December 23, 2021

Dealership Rating
Employee Rating

This dealership is clean and the waiting area is comfortable. Coffee was pretty good, too! More

by deneen mathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 23, 2021

Crown Honda responded

Deneen, Thank you for your 5-star rating! We are delighted that our team could provide you with a top-notch experience! It is our pleasure to serve you. We wish you the safest of travels- on behalf of the entire team!

December 18, 2021

Dealership Rating
Employee Rating

Mr. Falcone took excellent care of my car in an emergency situation. Thanks for dropping my car back to me much appreciated More

by Bettygardnerc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 20, 2021

Crown Honda responded

Betty, Thank you so much for your positive review! We are so glad that Brooks could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 16, 2021

Dealership Rating
Employee Rating

Great service and a great product. Thank you for taking good care of my vehicle! More

by Joannabernal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 16, 2021

Crown Honda responded

Joanna, Thank you for your 5-star review! We are so glad that our team could provide you and your vehicle with great care throughout your visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

December 16, 2021

Dealership Rating
Employee Rating

Brooks Falzone was my service advisor for my most recent visit to this dealership. He was very efficient and informative without being pushy. Good experience. More

by donnarene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 16, 2021

Crown Honda responded

Donna, Thank you for sharing the positive experience you had with Brooks! Providing quality and efficient service is so important to us, and we are so glad that his efforts met your satisfaction! It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs!

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