Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 27

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

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365 Reviews of Bruce Hanson

May 31, 2023

Dealership Rating
Employee Rating

The service team is courteous and always provides the service in a timely fashion. The service area is clean and well maintained. More

by Set47742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

Jun 07, 2023

Flood Mazda responded

Thank you for the positive feedback. We love our remodel at Flood Mazda! We stand by our service in excellence. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

May 21, 2023

Dealership Rating
Employee Rating

2.5 hours for an oil change and tire rotation 😑 I’m not a fan. More

by TRACIHELGERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 21, 2023

Dealership Rating
Employee Rating

Every visit was a pleasant experience. Friendly and professional Mazda customer service. The waiting room is well stocked with beverages and snacks and comfortable seats. More

by CARMSTORNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

May 20, 2023

Dealership Rating
Employee Rating

Did great work, on time and no pressure. I don't like getting pressured to do work on my vehicle, but they explained what was needed and there was no safety issue if I chose not to do the e More

by WCMACIEJEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

May 20, 2023

WCMACIEJEWSKI responded

Thank you.

May 11, 2023

Dealership Rating
Employee Rating

Your service and staff are amazing! You go above and beyond for your customers . Thank you! More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro

May 04, 2023

Dealership Rating
Employee Rating

Always a pleasure to go have the service done on my CX-5 at Flood Mazda. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2023

Dealership Rating
Employee Rating

It's always a pleasant experience with Mazda service. The staff is very professional and friendly and easy to work with. They explain ahead what needs to be taken care of when you bring your vehicle in f More

by Myra400
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

April 28, 2023

Dealership Rating
Employee Rating

Wait time was minimal unlike several other times, when I've have a long wait for just an oil change. More

by kckarenann
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Apr 29, 2023

Flood Mazda responded

We are happy to hear you are satisfied with our service department and that everything was quick and easy!! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

April 26, 2023

Dealership Rating
Employee Rating

Excellent service and friendly with customers. The facility is immaculately clean and nice. Everything is explained thoroughly when it comes to the maintenance of my car. More

by Cofangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Johnson

Apr 27, 2023

Flood Mazda responded

We strive to provide exceptional service for our customers. We are happy to hear we were able to deliver. Thank you for the opportunity! We look forward to seeing you again soon! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

April 25, 2023

Dealership Rating
Employee Rating

Bruce got our Mazda in promptly and had the services we needed done ahead of schedule. Appreciate his valuing our time. More

by KMEDICI18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Johnson

Apr 27, 2023

Flood Mazda responded

We are happy to hear that everyone was able to get things done in a timely manner. We appreciate the review and your business. Thank you for choosing Flood Mazda! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

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