Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 21

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

July 26, 2021

Dealership Rating
Employee Rating

When I take my car in , they have been very nice and attentive with me . My questions are answered with good manners and with respect. More

by TATA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes

Jul 27, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 24, 2021

Dealership Rating
Employee Rating

Reliable, nice, knowledgeable people, reasonably priced vehicles & service. Sales- Tim J. came to our home to complete lease end paperwork for my father & I since his disability prevented home from lea More

by patchief1122
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Jacobsen

Jul 26, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 24, 2021

Dealership Rating
Employee Rating

I received through, professional and friendly treatment with my automobile issues. I especially appreciate Mr. Bruce Rosales, who was clear in educating me on the issues. More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 23, 2021

Dealership Rating
Employee Rating

The service was quick and painless. Everything was done and covered by our agreement. Everyone was nice and the area to wait for my car was above average. More

by Gershkm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Jul 26, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 21, 2021

Dealership Rating
Employee Rating

They mistakenly did not service my car when I brought it in, focusing only on the lift gate issue. I waited hour and half for car. They followed up and rectified the situation by picking up My car and brin More

by tdleb35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Jul 26, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 19, 2021

Dealership Rating
Employee Rating

Bruce Rosales is great he help the customer’s right away he’ll let you know what the problem is I give him five star More

by damasoaclan
Recommend Dealer
Yes
Jul 20, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

July 19, 2021

Dealership Rating
Employee Rating

I took my car for a oil change. The mechanic destroyed the threads on the oil pan plug and took no responsibility. I had to pay so he can fix the oil pan plug. 65 dollars for no reason. More

by GenbekGenbek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bruce Rosales

Jul 20, 2021

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

July 15, 2021

Dealership Rating
Employee Rating

I have had three Corollas in my lifetime and always happy with its performance. I always had them serviced at Glen Toyota. I am happy with the service rendered by this service center. they are highly recomm More

by marylizad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Baran

Jul 19, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 15, 2021

Dealership Rating
Employee Rating

Great Fast Service! Friendly Staff! Fixed my Tire AND gave my car a wash! Talked with Staff and they were very informative! Very Great Experience! More

by Jim The Mailman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Johnny Cruz, Richard Jennings, Nick Lahr

Jul 19, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 14, 2021

Dealership Rating
Employee Rating

Buen servicio aunque a veces a los técnicos o mecánicos se les olvide colocar todo en su lugar cuan ya han terminado la reparación del carro More

by Joelmejia14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2021

Glen Toyota responded

¡Gracias! Nos sentimos honrados por sus increíbles comentarios y apreciamos su negocio. Nuestro personal está presionando para proporcionar una experiencia positiva y segura para todos nuestros clientes durante estos tiempos difíciles. ¡Esperamos verlos en el futuro! ¡Mantenerse a salvo! Rob D GM

Jul 21, 2021

Joelmejia14 responded

Excellent service and courtesy !

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