Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 24

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

June 01, 2021

Dealership Rating
Employee Rating

The service department is excellent.Every time I go there the experience is great.Every one is friendly and courteous. I have nothing but good things to say about the service.Thank you again for everything. More

by irenenbill65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Jun 22, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 28, 2021

Dealership Rating
Employee Rating

Well I can say that I have received very good attention and whenever something happens with my car they solve my problem, they are very good !! More

by 🌹
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 28, 2021

Dealership Rating
Employee Rating

Bruce Rosales is the best service advisor at any Toyota dealership in the country. Actually any dealership in the country. Thanks again for the great service. More

by GARVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 27, 2021

Dealership Rating
Employee Rating

Rich Jennings was marvelously helpful & patient - he explained everything I needed & she was ready when promised. Thank you to the entire team for great work! More

by BHECHT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Jun 22, 2021

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

May 26, 2021

Dealership Rating
Employee Rating

Everyone is good service was good only to improve car wash properly should have more discount on car I like car service.waiting area clean More

by RADHAPATEL75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Jun 22, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 24, 2021

Dealership Rating
Employee Rating

The technicians are very knowledgeable, polite easy to communicate with. They take tine to explain the problem. Also, the facility is kept very clean with plenty of space for the customers waiting for t More

by effie0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Jun 22, 2021

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 24, 2021

Dealership Rating
Employee Rating

Extremely satisfied,the service received was excellent.Will come back.The team demonstrated professionalism,friendliness and great customer service.The charger cable for phones was not working. More

by babu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Jun 22, 2021

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 20, 2021

Dealership Rating
Employee Rating

Everything was done very well. Your service department is excellent. Very helpful always And you never gave to wait to long. A real pleasure to go in for service on the car. More

by Sleeping beuty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 18, 2021

Dealership Rating
Employee Rating

Everything was very easy, polite, no complaints. If I need warranty or anything else, I plan to come back if I need to have work done. More

by CLANCYKF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 17, 2021

Dealership Rating
Employee Rating

I bought my Tundra in 2004 and I fell to love from the first day. Never had a problem just doing basic maintenance work. Toyota teams always taking carve my very well. More

by A_ZIBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes, Freddy Padilla , Richard Jennings, Nick Lahr

Jun 22, 2021

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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