Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales | Page 26

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.7
705 Reviews
4.7

705 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

705 Reviews of Bruce Rosales

April 29, 2021

Dealership Rating
Employee Rating

Absolutely the best car dealership service Department I have ever been to. Very knowledgeable, courteous,friendly, helpful, they go out of their way for you. More

by MARIDMOLLY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Finn, Bob Baran, William Hughes, Freddy Padilla , Jennifer Ayuso, Sheina Chinchay, Richard Jennings, Nick Lahr

Jun 22, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 29, 2021

Dealership Rating

A pleasant experience. Excellent staff and modern facility. Always on time with appointment, and ready to explain anything you need to know on your car. More

by ltoscano0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 28, 2021

Dealership Rating
Employee Rating

The service department was able to accommodate me in a busy day. They provided the needed recommendation and provided the maintenance requested. Thank you so much. More

by Frazminhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

April 27, 2021

Dealership Rating
Employee Rating

Highly recommend Glen Toyota, especially their modern service faculty. Convenient and clean, with pleasant customer lounge. Staff always extremely helpful, efficient and treat their customers respectfull More

by Mytoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Forkins , Special mention...Joe Croche

Jun 22, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 26, 2021

Dealership Rating

They don’t know how to do the job properly. I did service For a recall of my rav 4 and end up with other problems after their work. Now I have to spend my time and effort for another day to fix th More

by renjik1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 27, 2021

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

April 26, 2021

Dealership Rating
Employee Rating

Excellent, all the staff is friendly and responsible in each of the departments of the dealership. I just closed my third lease agreement and feel very satisfied Keep up the good work! More

by hlascarro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Distefano

Jun 22, 2021

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

Dealership Rating
Employee Rating

Very efficient, friendly and respectful. They had my car ready, they lended me a car, no charge. They wash my car it was impecable and all fix, I am very happy with the service! Thank you More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes , Ryan Christensen, Richard Jennings, Nick Lahr

May 18, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

Dealership Rating
Employee Rating

We had some problems with setting brakes pedal to right pressure but it was resolved. TRD parts were nicly installed. Very professional approach, great service amazing loaners policy. Definitely recomende More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Whole crew working on my FJ instsling TRD parts

Apr 27, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 21, 2021

Dealership Rating
Employee Rating

I received the best service from the beginning to the end. There was a gentleman treating me so respectful. He knew all my questions and helped me so much when I got back my car. I love Toyota dealer in More

by CNR8803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Hughes , Ryan Christensen, Richard Jennings, Nick Lahr

Apr 27, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

Apr 28, 2021

CNR8803 responded

Thanks you,

April 20, 2021

Dealership Rating
Employee Rating

Always have a pleasant experience whenever I visit Glen Motors. From sales to service they are top notch. Won’t go anywhere else.always return my car cleaner then when It arrived. Prices are better for More

by glasguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Dimaso

Apr 27, 2021

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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