Bruno Caldas | Page 2

I was so anxious when i bought my car in for service. It wouldn’t start even after a boost. After 5 hours of waiting for a tow truck I finally made it to the Chrysler Hollywood Service Department. I was It wouldn’t start even after a boost. After 5 hours of waiting for a tow truck I finally made it to the Chrysler Hollywood Service Department. I was so relieved when I saw Bruno and Allison as they were both extremely helpful in the past. Bruno was so efficient in getting everything done and walked me to Allison’s office. Allison was able to get me into a loaner and on my way so fast. Allison and Bruno work very well together and both have a very pleasant attitude. Bruno called me with updates and I picked up my car a few days later. They put in a new battery and took care of two recalls that my car needed. When I picked up my car Bruno explained everything to me and again was very professional. He does everything with such a positive attitude. He also gave my husband and me his telephone number so that we can text him directly if we have any car issues in the future! Great service! More

by Lpagan219 Verified Customer Verified Customer

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The service area is very expensive And every time you call there is nobody to answer always you have to leave a message; no one will return your call. Frankly is not everyone there that is not professio call there is nobody to answer always you have to leave a message; no one will return your call. Frankly is not everyone there that is not professional, More

by jeanrigodon Verified Customer Verified Customer

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He was supposed to call me back yesterday and did not call me back. My jeep is still broken. The phone system at the dealership is horrid it takes 15 plus minutes to just get a live human when you ask fo call me back. My jeep is still broken. The phone system at the dealership is horrid it takes 15 plus minutes to just get a live human when you ask for the service manager and the the service writer calls you back not the service manager More

by Marty47 Verified Customer Verified Customer

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Very helpful. I appreciate that they fixed my wrangler and kept me up to date on the progress I appreciate that they fixed my wrangler and kept me up to date on the progress More

by daniellehollenshade Verified Customer Verified Customer

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I would use this service more. It was handled very professionally. Happy to reuse it. It was handled very professionally. Happy to reuse it. More

by tenstar814 Verified Customer Verified Customer

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The problem found but not repair i return to Canada on 4 weel drive lock with abs light and transfer case problem the abs sencer was change,i am very desapoint. weel drive lock with abs light and transfer case problem the abs sencer was change,i am very desapoint. More

by rabyrichard Verified Customer Verified Customer

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Very quick and effective. I would use this service more. It was handled very professionally. Happy to reuse it. I would use this service more. It was handled very professionally. Happy to reuse it. More

by tenstar814 Verified Customer Verified Customer

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Four month ordeal for simple transfer case fix on jeep cherkee, lost parts twice, technician shortage, service rep turnover, horrible lack of communication, vehicle got nail in tire on property, released cherkee, lost parts twice, technician shortage, service rep turnover, horrible lack of communication, vehicle got nail in tire on property, released vehicle before fix was complete and had to return, horrible reflection on the Jeep brand. Avoid this dealer and their network of dealerships at all cost. More

by Michael Bluestein Verified Customer Verified Customer

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I was very satisfied with the oil change dept. Will be coming back for future oil changes. Will be coming back for future oil changes. More

by RITA11 Verified Customer Verified Customer

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Dealership is awful in every single way and they lie and cover up their mistakes! cover up their mistakes! More

by PERRYROTH14 Verified Customer Verified Customer

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