Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bryan Downs
Bryan Downs at #1 Cochran Buick GMC Monroeville

Bryan Downs | Page 5

Service Advisor

#1 Cochran Buick GMC Monroeville

4520 William Penn Highway
Monroeville, PA 15146

Contact Me
4.8
155 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

22 yrs, 3 mos

4.8

155 Reviews

Write a Review

155 Reviews of Bryan Downs

April 25, 2025

Dealership Rating
Employee Rating

Good service and friendly people. Great perk with the first oil change free. Took us right on time. More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 26, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help! Thanks for choosing to work with us. We hope to see you again!

Apr 26, 2025

Lila responded

Update: so my windshield wipers were fine before my service appointment and now the driver’s side wiper is bent. Tonight was the first day it was driven since the inspection and it’s raining. I believe when the service person took it to get it washed, they forgot turn the auto wipers OFF and they came on in the car wash, which bent one of them. So now I have to get it replaced ASAP because it’s still raining. I am going to call to let them know but obviously can’t wait to have them do it, but I don’t want this to anyone else.

April 24, 2025

Dealership Rating
Employee Rating

I really enjoy taking my pick up truck to Cochran for service! Always a positive experience. More

by Ogdoe29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron was great to work with. He went out of his way to assist me.

Print
Apr 26, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for making us your service home! We value your loyalty, and look forward to serving you again.

April 20, 2025

Dealership Rating
Employee Rating

Outstanding customer service! ! I loved the video of showing me what exactly will be done with my vehicle and the vehicle being washed after the service!! More

by plwcares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 23, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for the great review! We're especially glad to hear you appreciated our technician video feature. Please let us know if you need anything else- we hope to see you again!

April 20, 2025

Dealership Rating
Employee Rating

Donna is the f ing xxxx. Old school, and cool as xxxx. I was going to ask for the greenest salesperson. But D was right there More

by stephaniechaner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Plimpton, James Tompkins, Shawn Smail, Donna Dunnivan, Travis McNeil, Larry Dowd, Logan Crise, Erik Antonucci, Sidney Walker

Print
Apr 23, 2025

#1 Cochran Buick GMC Monroeville responded

It's our pleasure to help! Please let us know if there's anything else we can do to assist.

April 19, 2025

Dealership Rating
Employee Rating

A good fast experience. The advisor was helpful and got me out the door quickly. More

by nickeld05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 23, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist.

April 18, 2025

Dealership Rating
Employee Rating

Treated me very well. Service was outstanding. Honestly have no complaints. Price is fair. Team is amazing. More

by airhawke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 23, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for sharing your great experience with us! We're happy to help. Let us know if you need anything else- we hope to see you again!

April 18, 2025

Dealership Rating
Employee Rating

Ease of appointment. Great service. Knowledgeable and friendly staff that explain the process and keep the customer informed. More

by curtismelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 23, 2025

#1 Cochran Buick GMC Monroeville responded

Thanks for sharing your great experience with us! We hope to see you again.

April 17, 2025

Dealership Rating
Employee Rating

They have always been kind and accommodating. I can't say enough about everyone I come in contact with. Great place More

by raspberryhillartstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 18, 2025

#1 Cochran Buick GMC Monroeville responded

Thank you for the great review! It's our pleasure to help. We hope to see you again!

April 16, 2025

Dealership Rating
Employee Rating

Super nice people, gave me a wonderful greeting first thing in the morning, and they were done with my oil change and washed my car really quick! It was great! More

by JeanStone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 17, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help get you back on the road with the service you need! Please let us know if there's anything else we can do to assist.

April 15, 2025

Dealership Rating
Employee Rating

Everybody was very helpful and knowledgeable about my car issue. The service experience was good. More

by erricka.nicholle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 15, 2025

#1 Cochran Buick GMC Monroeville responded

We're happy to help- please let us know if there's anything else we can do to assist!

1
...
4
5
6
...
16

Dealership Inventory (270 Vehicles)

new 2026 Buick Envista car, priced at $28,353
2026 Buick Envista
new
Copper exterior
Automatic
Front-wheel Drive
$28,353
View Details
new 2026 GMC Sierra 1500 car, priced at $56,559
2026 GMC Sierra 1500
new
White exterior
Automatic
Four-wheel Drive
$56,559
View Details
used 2025 Chevrolet Silverado 2500 car, priced at $50,489
2025 Chevrolet Silverado 2500
used
Summit White exterior
Automatic
Four-wheel Drive
$50,489
View Details
used 2021 Chevrolet TrailBlazer car, priced at $17,489
2021 Chevrolet TrailBlazer
used
Oasis Blue exterior
Automatic
All-wheel Drive
$17,489
View Details
new 2026 GMC Sierra 1500 car, priced at $52,455
2026 GMC Sierra 1500
new
Black exterior
Automatic
Four-wheel Drive
$52,455
View Details
used 2024 Buick Encore GX car, priced at $22,489
2024 Buick Encore GX
used
Summit White exterior
Automatic
All-wheel Drive
$22,489
View Details
View All Inventory