Bryan Perez

They have good above and beyond in every aspect. Rebecca was also very informative of things I didnt understand. Rebecca was also very informative of things I didnt understand. More

by noemail_8894324 Verified Customer Verified Customer

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First off I already knew what the check engine light was on for and I had asked the advisor if the sensor in questioned is covered under Mercedes emission extended coverage. She said we won’t know until it’ on for and I had asked the advisor if the sensor in questioned is covered under Mercedes emission extended coverage. She said we won’t know until it’s diagnosed first. So I brought in GL350 blue tech with a check engine light on and they diagnosed the first time saying it’s my intake manifold gaskets. I said the check engine light was on for diesel particular filter pressure differential sensor. They claimed the check engine light wasn’t on and I requested again for them to look at the check engine light. They finally addressed the light and said I need a new sensor and oh it’s not covered under warranty. I work in the auto business for over 10 years now, you can’t tell me you didn’t know if sensors are covered by emissions warranty. They charged me for the diagnostic that I already knew what was wrong I was only looking for it to be covered under the emissions extended warranty 250 plus sales tax $1.00. Super disappointed and I fixed the issue for $50 bucks verses $800 they wanted to replace a $50 sensor. More

by Matthew Verified Customer Verified Customer

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Maurice got me right in. I received the diagnosis, parts are ordered and the repair is scheduled. Fast. Easy. Efficient. I received the diagnosis, parts are ordered and the repair is scheduled. Fast. Easy. Efficient. More

by Heidi Kirkpatrick Verified Customer Verified Customer

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