Bryan Sarafin | Page 3

The worst experience ever I bought my car for a oil change and now my car does not work and left with problems change and now my car does not work and left with problems More

by MCKOY1984 Verified Customer Verified Customer

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Chuck has been heaven sent, I have been very angry about car I was sold and discovered how much I was overcharged, not to mention week later car came with issues, brake no good 4 days after purchasing this car I was sold and discovered how much I was overcharged, not to mention week later car came with issues, brake no good 4 days after purchasing this car, radio just stop working. Don’t know what will happen next, warranty expired, driving on faith. Even though I hate my car, service team excellent, helpful and made me smile. More

by RRACYJ Verified Customer Verified Customer

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They are truly the best, from sales toService, to the They are truly the best, from sales to Service, to the Body shop. A-Z, They go above and beyond. We are Depaula family and customers for life! They are truly the best, from sales to Service, to the Body shop. A-Z, They go above and beyond. We are Depaula family and customers for life! More

by CHERYLCIUFO Verified Customer Verified Customer

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All the mechanics that I have dealt with or so nice and very helpful and explain everything that you asked them very helpful and explain everything that you asked them More

by MACH1134 Verified Customer Verified Customer

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Great service. I always seem to have a great experience at this dealership. The parts counter was very helpful in helping me choose and receive the right equipment for our new car. at this dealership. The parts counter was very helpful in helping me choose and receive the right equipment for our new car. More

by JMELINO_1 Verified Customer Verified Customer

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Stopped here after being at the other dealer who we previously leased from and they had same model and color car equipped the same at a better deal ! We were very happy with the salesman and staff. We previously leased from and they had same model and color car equipped the same at a better deal ! We were very happy with the salesman and staff. We will come back when our new else is up and will recommend you to friends . More

by COLLINWMILLER Verified Customer Verified Customer

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Unfriendly clerk. Took 20 mins to check me in for an oil change. Clerk left while in the middle of checking me in to run keys to someone else. When I voiced my objection with a heavy irritated sigh,, he ask change. Clerk left while in the middle of checking me in to run keys to someone else. When I voiced my objection with a heavy irritated sigh,, he asked "is there something wrong?" I complained about having to stand and wait for 1/2 hour, he replied "your appointment was at 11:45, and it's only 11:57 now" the clerk was extremely slow, whether he was walking or typing on the computer, there was no sense of urgency despite the other 4 people waiting in line behind me. It seemed that he didn't even want to be there. I asked to have my wiper checked because it was skipping....and it is still skipping, which leads me to believe he didn't even put it on the work order. The clerk should have finished my transaction before running a set of keys to someone else. I will never bring my vehicle to you for service again. More

by BARBIE8897 Verified Customer Verified Customer

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The car was done quickly and effectively. No nonsense. It was reasonably priced for the services requested. Friendly advisor to assist. Parts department helpful as well. was reasonably priced for the services requested. Friendly advisor to assist. Parts department helpful as well. More

by DSLOMINSKI Verified Customer Verified Customer

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Great service (Dario and Arman), very knowledgeable and efficient. I was working with another dealership, but DePaula blew them away. I loitered around inside the other dealership for nearly 10 minutes a efficient. I was working with another dealership, but DePaula blew them away. I loitered around inside the other dealership for nearly 10 minutes and nobody even said, hello, despite two dozen employees walking around. When I walked into DePaula, somebody approached me almost immediately and asked if I needed help. A+++++ More

by Shane Brunell Verified Customer Verified Customer

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Car was in limp mode and not drive able. Competing dealer told me a week in a half for an appointment. DePaula got me in fast even though they were booked and fixed car under warranty in two days. Thank you told me a week in a half for an appointment. DePaula got me in fast even though they were booked and fixed car under warranty in two days. Thank you very much Alex in service and the tech that fixed the car. More

by Joseph.spiak Verified Customer Verified Customer

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