Bryan Zemaitis | Page 7

Best experience ever! We were treated like royalty they were all very pleasant only dealership to even try to find Escape we wanted!! Took time to go through how all the We were treated like royalty they were all very pleasant only dealership to even try to find Escape we wanted!! Took time to go through how all the new things worked, put blu tooth on my phone didnot have to do. Every single item was addressed! Super experience and employees, recommend Van Bortel in E Rochester very highly!! More

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GREAT DEALER Great dealer and sales person to work with. Would recomend to friends. would buy again from this dealer and sales person. The transaction was easy and Great dealer and sales person to work with. Would recomend to friends. would buy again from this dealer and sales person. The transaction was easy and fast. More

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Great Experience I recently purchased a used F-150 from Paul Bowers. I have been looking for just the right vehicle to replace one that wasn't a good fit for me. Paul I recently purchased a used F-150 from Paul Bowers. I have been looking for just the right vehicle to replace one that wasn't a good fit for me. Paul was very helpful when contacted answering my questions and helping close the deal with Bryan from finance. I have purchased many vehicles from Paul over the years and I highly recommend him and Van Bortel Ford for your next purchase. More

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Stress free buying experience After using the service department at Van Bortel for the past few years, I had made up my mind that when the time came to buy a new vehicle, I wanted After using the service department at Van Bortel for the past few years, I had made up my mind that when the time came to buy a new vehicle, I wanted to purchase it here. A couple of weeks ago, I found a Ford Fusion on Van Bortel's website that I was interested in. I went to the dealership and was immediately greeted by Chris Pelow. I stated what I was interested in and we went out to look at the car. After a test drive, we made the deal. Van Bortel even gave me more for my trade than I had expected. It took less than two hours and we made a deal. After doing extensive web research, I saved about $1,500-$2,000 by shopping here. I have been very pleased in the past with my service experience here and now I can highly recommend Van Bortel for sales as well. A no-pressure, friendly dealership that actually cares about their customers! I even received a card with Kitty Van Bortel's personal cell number if I ever have an issue and want to talk to her!! How many times have you been given the owner's cell number at any other dealership? That is just another thing that speaks to their commitment to a great customer experience. Thank you Chris, Bryan and the Van Bortel team for doing it right! More

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Fantastic, informative experience Jake McClelland was recommended to me by a neighbor who loved her Van Bortle experience. I was not disappointed. I had just spent 4 long hours at anot Jake McClelland was recommended to me by a neighbor who loved her Van Bortle experience. I was not disappointed. I had just spent 4 long hours at another dealership trying to get facts and figures on an Escape. I was exhausted and totally frustrated with the salesperson. After spending an hour with Jake, I had taken a test drive and went home with facts, figures and the pros and cons of leasing vs. buying. We discussed the many options available and Jake helped me sort through them and figure out what was best for me. I returned today and was greeted warmly and professionally. I will pick up my 2016 Escape in a few days. I can't say enough wonderful things about the total Van Bortle experience. I never had such a good time spending money !!!!! Do yourself a favor and visit them....You won't be disappointed......I promise !!!!! More

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New Car Pruchase We dealt with Claxton Wells from Van Bortel ford purchasing a 2015 Ford Edge. Claxton was great to work with. Very low pressure and he worked vary har We dealt with Claxton Wells from Van Bortel ford purchasing a 2015 Ford Edge. Claxton was great to work with. Very low pressure and he worked vary hard to get us exactly what we wanted and worked just as hard to get the vehicle at a price we wanted to pay. Claxton spent a lot of time with us and really cared about what we wanted at a price we wanted. We wound up ordering a vehicle with the options we wanted on it. Our experience was great. At the time of delivery, Matt German spent almost 2 hours with us going over all the features of the vehicle, which were many, and setting up all of the technical / sync options. I haven't had a dealer pay this much attention to detail in a long time. (I have purchased many vehicles over the years) They also treated us very fairly on our trade vehicle. More

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Excellent smooth easy transaction. I just purchased a vehicle through Van Bortel Ford and I was very impressed. Everything was organized and done very professionally. I came from New Je I just purchased a vehicle through Van Bortel Ford and I was very impressed. Everything was organized and done very professionally. I came from New Jersey to pick a car up. When I got there the truck was parked right out front all prepared along with all the paperwork. I was in and out within 10 minutes. They also pushed to get the rate I needed to meet my needs. Very pleased. More

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Great Place With Great People I cannot say enough about how well treated I was as a customer of Van Bortel Ford. A well organized and trained sales force and service technicians. I cannot say enough about how well treated I was as a customer of Van Bortel Ford. A well organized and trained sales force and service technicians. Purchasing my new Ford Edge was a very satisfying experience. More

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Fair price and good service after the sale No pressure sales with fair pricing. The staff is friendly and knows their stuff. The service department is top notch. I would definitely recommend th No pressure sales with fair pricing. The staff is friendly and knows their stuff. The service department is top notch. I would definitely recommend this dealership. More

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