Burt Randall
Burt Randall at Phillips Toyota
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Burt Randall

Sales and Leasing Consultant

Phillips Toyota

8629 US-441
Leesburg, FL 34788

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23 Reviews
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23 Reviews

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23 Reviews of Burt Randall

April 04, 2022

Dealership Rating
Employee Rating

We were extremely pleased with the entire experience in purchasing our new Rav4 Hybrid. After inquiring online, we were able to secure the exact vehicle we wanted that arrived at the dealership 2 weeks la More

by John J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Lake

April 02, 2021

Dealership Rating
Employee Rating

Thank you for the wonderful service at Phillips Toyota. The experience was great and the personnel were very friendly and helpful. I love my new car. More

by niseelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jacinto

March 13, 2021

Dealership Rating
Employee Rating

Tom, Burt, and Royce are the best! So happy from my visit. They took their time to make sure I was very HAPPY! I will never go to any other dealer. Burt went above and beyond for me. More

by kristiprobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Royce Moreland, Tom Pardo

February 05, 2021

Dealership Rating
Employee Rating

good experience with Burt, no pressure. Very Smooth business operation. Ed, our title and tag person was very knowledgeable and efficient. I would not recommend the warranty on used car. More

by ddagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 15, 2020

Dealership Rating
Employee Rating

We could not be more happy with our experience at Phillips Toyota of Leesburg. My husband and I were longtime customers of a competitor's Toyota dealership in Ocala. We had gone to the dealership i More

by jterrac
Recommend Dealer
Yes

May 20, 2020

Dealership Rating
Employee Rating

Very pleased Gave us a good deal on trade in and purchase. Got us the truck we wanted. Very pleasant to deal with. No high pressure. This is the second time we More

by tundra
Recommend Dealer
Yes

May 14, 2020

Dealership Rating
Employee Rating

This is my first time purchasing a vehicle from Phillips Toyota. Burton Randall greeted me very professionally he answered all of my questions and showed me the car that I was interested in without pressure More

by Vince
Recommend Dealer
Yes

Other Employees Tagged: Tony Viero

April 27, 2020

Dealership Rating
Employee Rating

Great Experience! This was the easiest vehicle purchase ever!!! That makes me very happy!! Everyone I encountered had it together! This was a very pleasant experienc More

by jdfine47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Emily - very efficient and thorough and the gentleman and lady who delivered the vehicle - don't know names - they were great!

April 03, 2020

Dealership Rating
Employee Rating

EXCELLENT IN EVERY WAY This the 3rd vehicle I purchased from Phillips Toyota. I had dealings with the other two Toyota Dealerships and this area and Phillips is by far the b More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tommy Aviles

October 15, 2019

Dealership Rating

You pay for the 3000 dollar advantage up front. Went to look at a Used Rav 4. I did the black book value on my vehicle from there website. Was between 15500 and 18600 value.they looked at my car. No More

by William J.
Customer Service
Price
Recommend Dealer
No
Nov 05, 2019

Phillips Toyota responded

Hi William, On our website, you appraised your vehicle as an ALL WHEEL DRIVE model. The VIN number in our appraisal system shows your vehicle is a FRONT WHEEL DRIVE/TWO WHEEL DRIVE vehicle. This is where the difference comes from. Thank you.

Nov 23, 2019

William J. responded

Well xxxx!!!!! It only took you 3 weeks to figure that out. You must have spent hours and hours on that excuse. I guess a 4 wheel drive Hyundai Tuscon is worth 3000 more than my 2 wheel drive one. Thats a bold face LIE!!!!! SHAME ON YOU! The difference is about 700. Thank you for your dumb excuse for ripping people off.

1

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