

Byrd Harderman Jr
Express Maintenance
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
Dealership Experience
16 yrs
Employee Video
124 Reviews of Byrd Harderman Jr
February 26, 2021
"Very good follow through on all levels.you have won my..."
- bowmaker3006
Very good follow through on all levels.you have won my trust.it doesn't seem to matter weather it's a phone conversation a face to face conversation,a Text message. Always curtious. I don't think anyone has ever lied to me I like this dealership very much
Read MoreOther Employees Tagged: Beth Smith
February 25, 2021
"The first gentleman I had contact with directed me..."
- traci_horacek
The first gentleman I had contact with directed me exactly where to go Byrd was very polite. Upon entering I was treated with respect & told where I could be seated until they were finished. Very nice & inviting waiting room HIGH FIVE TO GHE SERVICE DEPARTMENT
Read MoreOther Employees Tagged: Young blond lady in service department
February 23, 2021
"Great service with the concierge group at Mercy. Prices..."
- swensonwe
Great service with the concierge group at Mercy. Prices are high. Byrd has to be the friendliest person in your dealership. He makes the place shine
Read MoreOther Employees Tagged: Beth Smith
February 20, 2021
"Brought in for first tire rotation. Fast and treated..."
- Rockon
Brought in for first tire rotation. Fast and treated well. Also asked to have two small marks on front bumper touched up since we purchased the extra warranty. Byrd took photos and then called me a few days later to tell me paint isn’t covered in our warranty. He was fantastic but I told him how angry I was at the guy who sold us the xxxx coverage. He was over the top on how it covers dings and dents etc etc so how would we not think that included paint???? Crooked business practice in my mind. Jeez out regular insurance would cover dings etc if we filed a claim. Waste of money!!!!
Read MoreFebruary 11, 2021
"I am never disappointed with the service I receive at My..."
- irmgard.cooperI am never disappointed with the service I receive at My Auto Import. Everyone is friendly, everything is explained, and the service is A+. Highly recommend.
Read MoreOther Employees Tagged: Glory Abiertas-Dekker
February 08, 2021
"From drop off to pick-up, everything was on-time as..."
- DLSTRAH1217
From drop off to pick-up, everything was on-time as planned. I can’t compliment all, but Larry SrvMgr did an excellent job communicating what needed to be done, what my options were and the importance so I could prioritize. Byrd was great insuring that a loaner car was available since the repair work w take a while.
Read MoreOther Employees Tagged: Casey Rycenga, Larry Ryan
February 05, 2021
"Kinda of pricey for your service, you never send me any..."
- K_FISHER1
Kinda of pricey for your service, you never send me any coupons or savings i can use. Thinking about checking out of shops for deals
Read MoreOther Employees Tagged: Mark Leutzinger
February 04, 2021
"Great Customer Service. Always friendly and pleasant...."
- KRIS.LAYSON
Great Customer Service. Always friendly and pleasant. Always enjoy working with My Auto. This is my 6th vehicle I’ve purchased and will continue coming back.
Read MoreOther Employees Tagged: Eric Nash, Glory Abiertas-Dekker, Kim Kreuter
February 04, 2021
"I have always been treated very good. My 4th Forester and..."
- XRAYZULU1ECM
I have always been treated very good. My 4th Forester and I would recommend MY SUBARU dealership!👍Always clean and very pleasant surroundings. Nice bathrooms
Read MoreOther Employees Tagged: Mark Leutzinger
February 04, 2021
"My Auto is always very helpful and knowledgeable...."
- dbathke
My Auto is always very helpful and knowledgeable. Purchased my 3rd Outback from them in December. That is testament to the trust I have in them.
Read MoreOther Employees Tagged: AnDre' Coffee, Heather Mattice, Austin Gressett