Byrd Harderman Jr

"Very good follow through on all levels.you have won my..."

- bowmaker3006 Verified Customer

Very good follow through on all levels.you have won my trust.it doesn't seem to matter weather it's a phone conversation a face to face conversation,a Text message. Always curtious. I don't think anyone has ever lied to me I like this dealership very much

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"The first gentleman I had contact with directed me..."

- traci_horacek Verified Customer

The first gentleman I had contact with directed me exactly where to go Byrd was very polite. Upon entering I was treated with respect & told where I could be seated until they were finished. Very nice & inviting waiting room HIGH FIVE TO GHE SERVICE DEPARTMENT

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"Great service with the concierge group at Mercy. Prices..."

- swensonwe Verified Customer

Great service with the concierge group at Mercy. Prices are high. Byrd has to be the friendliest person in your dealership. He makes the place shine

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"Brought in for first tire rotation. Fast and treated..."

- Rockon Verified Customer

Brought in for first tire rotation. Fast and treated well. Also asked to have two small marks on front bumper touched up since we purchased the extra warranty. Byrd took photos and then called me a few days later to tell me paint isn’t covered in our warranty. He was fantastic but I told him how angry I was at the guy who sold us the xxxx coverage. He was over the top on how it covers dings and dents etc etc so how would we not think that included paint???? Crooked business practice in my mind. Jeez out regular insurance would cover dings etc if we filed a claim. Waste of money!!!!

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I am never disappointed with the service I receive at My Auto Import. Everyone is friendly, everything is explained, and the service is A+. Highly recommend.

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"From drop off to pick-up, everything was on-time as..."

- DLSTRAH1217 Verified Customer

From drop off to pick-up, everything was on-time as planned. I can’t compliment all, but Larry SrvMgr did an excellent job communicating what needed to be done, what my options were and the importance so I could prioritize. Byrd was great insuring that a loaner car was available since the repair work w take a while.

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"Kinda of pricey for your service, you never send me any..."

- K_FISHER1 Verified Customer

Kinda of pricey for your service, you never send me any coupons or savings i can use. Thinking about checking out of shops for deals

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"Great Customer Service. Always friendly and pleasant...."

- KRIS.LAYSON Verified Customer

Great Customer Service. Always friendly and pleasant. Always enjoy working with My Auto. This is my 6th vehicle I’ve purchased and will continue coming back.

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"I have always been treated very good. My 4th Forester and..."

- XRAYZULU1ECM Verified Customer

I have always been treated very good. My 4th Forester and I would recommend MY SUBARU dealership!👍Always clean and very pleasant surroundings. Nice bathrooms

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"My Auto is always very helpful and knowledgeable...."

- dbathke Verified Customer

My Auto is always very helpful and knowledgeable. Purchased my 3rd Outback from them in December. That is testament to the trust I have in them.

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