Byron Brisby Jr. | Page 19

BMW 435i convertible lease Had a great experience at Flemington BMW. Friendly and knowledgeable staff. Answered all my questions. Never felt like I was being sold. Bill helpe Had a great experience at Flemington BMW. Friendly and knowledgeable staff. Answered all my questions. Never felt like I was being sold. Bill helped set up the technology and service. Jan got me through the paperwork quickly but with complete explainations on all the forms. Special thanks to Byron for putting me in the hands of these good people. More

Helpful 0

Report | Print

Great start to finish Had been in the market for compact SUV with X3 at the top of the list. Younger brother kept emphasizing I should visit his dealer, Flemington BMW, ev Had been in the market for compact SUV with X3 at the top of the list. Younger brother kept emphasizing I should visit his dealer, Flemington BMW, even though it was further from me. From start (email with Byron Brisby) to identifying vehicles/options (Mike Smeraglia) to finish (Tony Genao), it was a totally efficient & professional experience. All this in 3 days' time. Cannot recommend Flemington BMW (and the 3 people mentioned) enough. More

Helpful 0

Report | Print

Working with Byron and Scott was a pleasure as well as fun. They were very patient with us, alowed plenty of time for test drives as well as questions. Price offer was fair and square. We'll be back. fun. They were very patient with us, alowed plenty of time for test drives as well as questions. Price offer was fair and square. We'll be back. More

Helpful 0

Report | Print

My issues and concerns were quickly addressed and solved to my satisfaction. I appreciate Bryon's personal attention to this matter. Good job, thank you. to my satisfaction. I appreciate Bryon's personal attention to this matter. Good job, thank you. More

Helpful 1

Report | Print

I had purchased 3 cars from the auto group in the past 2 - 3 years. Byron Brisby (VP of the auto group) called me when he discovered that I received less than satisfactory treatment a few months before. H - 3 years. Byron Brisby (VP of the auto group) called me when he discovered that I received less than satisfactory treatment a few months before. He went above and beyond by apologizing for how I was treated and reassured me that changes were made to ensure that the current sales staff is customer focused and professional. In addition, he provided me with a quote that was so inviting, I had to visit the dealership that evening. I was interested in two models for my spouse, and Byron had both vehicles ready for me to look at in their service area; both cars parked in the middle of the floor (it was a very cold evening outside). All of the employees I met were very professional and friendly. It was the best experience I've had in comparing vehicles. They gave me an awesome deal on my trade in and I opted for the vehicle with the upgraded package. Delivery of the vehicle was also a wonderful experience. The entire experience was so positive, that in the next year, when I'm ready to buy my car, I will definitely buy from Flemington BMW. I also recommended the dealership to my friends who are interested in purchasing a new car. More

Helpful 1

Report | Print

I bought my 2014 BMW 335Xi from Scott Smith at Flemington BMW. Scott is very friendly and dedicated to finding the perfect car that fit my exact specifications. He worked with me to get the best possible dea BMW. Scott is very friendly and dedicated to finding the perfect car that fit my exact specifications. He worked with me to get the best possible deal! When I picked up the car, he went over all the options and features. Becky handled the financing and made it an easy transaction. I highly recommend everyone to visit Flemington BMW and ask for Scott! More

Helpful 0

Report | Print

After reading about my experience with BMWUSA, you will appreciate why I gave Flemington BMW the rating I gave. The staff are exceptional. I ordered a 328i xdrive from Munich through Flemington BMW. appreciate why I gave Flemington BMW the rating I gave. The staff are exceptional. I ordered a 328i xdrive from Munich through Flemington BMW. About 1.5 months later, my vehicle arrived in Port Newark. BMWUSA staff were providing me with conflicting information concerning the delivery date of the car. I contacted my Client Advisor, Jan Michael Blakley who in turn contacted BMWUSA. BMWUSA informed Jan Michael that there was a problem with my "brand new" car and that delivery would be delayed. When the information was relayed to me, I immediately got in touch with the General Manager of Flemington BMW, Byron Brisby Jr.. Byron followed up with BMWUSA, who advised him that my car would not be repaired for another month. Byron insisted on having the car released to his dealership, and a few days later, I was driving my car out of the showroom. As it turned out, the problem was a 2 inch piece of felt that got wedged in the sunroof shade. It took a minute to remove the felt once it arrived at the dealership. My experience with Flemington BMW was great. If you want to know about all the features of a BMW, Jan Michael is your man. Jan Michael is professional, knowledgeable and courteous. At no point did I ever feel pressured. I went to other dealerships prior to Flemington BMW and Flemington BMW is where I received the best customer service and pricing. Rebecca Kosar is the Finance and Insurance Manager. Rebecca sat with me and thoroughly explained all the warranty/service/maitnance options available. Again, there was no pressure to purchase anything I was not interested in. I would advise anyone purchasing a BMW from this dealership, to have a chat with Rebecca so as to understand all the options ahead of the pick up date, in order to have time to decide what to choose and not choose. Byron was amazing. Byron got me behind the wheel of my vehicle in a timely fashion, days instead of a month later. I would reccomend Flemington BMW to anyone who would ask. I will be going back to them for my next bimmer. btw, what a car!!! Thank you Flemington BMW George E. More

Helpful 0

Report | Print

My wife's lease was up so we were in the market for another vehicle to replace. After driving a number of vehicles we decided on the new X1 and couldn't be happier. Vince, Byron, Rebecca, and Jan-Mic another vehicle to replace. After driving a number of vehicles we decided on the new X1 and couldn't be happier. Vince, Byron, Rebecca, and Jan-Michael were all very professional and accomodating. We didn't feel pressured at all so the entire buying process was pleasurable to say the least. I feel we got a great vehicle at a better price we could get at any other dealership. I wouldn't hesitate to recommend Flemington BMW to all my friends and family, they were really that good. Thank you! More

Helpful 0

Report | Print

After speaking with several members of the Flemington BMW team, we finalized the transaction with Scott. Scott was pleasant, professional and very helpful. Buying a car is a frustrating process however inter team, we finalized the transaction with Scott. Scott was pleasant, professional and very helpful. Buying a car is a frustrating process however interaction with Scott made the experience less stressful and almost fun. We highly recommend Scott, his expertise and pleasant attitude; to buy a next car we definitely will work with Scott again. More

Helpful 0

Report | Print

The transaction to lease a new BMW from Byron & Tom could not be better. They are all about putting the customer first. They make the experience a pleasure. I will continue to do business with them a could not be better. They are all about putting the customer first. They make the experience a pleasure. I will continue to do business with them and recommend them to everyone I know. More

Helpful 0

Report | Print