Byron Brisby Jr. | Page 21

I was impressed with Scott Smith and his optimistic view that he could make it possible for me to purchase the two previously driven BMW vehicles I was looking for at a price very close to my budget. I ende that he could make it possible for me to purchase the two previously driven BMW vehicles I was looking for at a price very close to my budget. I ended with two beautiful vehicles with low milage and lots of warranty time left on them. My sons love the cars! More

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Scott was great and made the experience pleasurable. He was very diligent, on top of everything and very professional.. Mr Fromm was also honest, caring and a pleasure to work with. was very diligent, on top of everything and very professional.. Mr Fromm was also honest, caring and a pleasure to work with. More

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This is the third 5 series BMW I have leased from Flemington BMW. The service at this delearship is great all of the staff mentioned above do a great job in making you feel special. Scott Smith my Cl Flemington BMW. The service at this delearship is great all of the staff mentioned above do a great job in making you feel special. Scott Smith my Client Adviser does a excellent job of going through the paperwork and explaining all of the features on my new BMW. GREAT JOB TO THE ENTIRE STAFF AT FLEMINGTON BMW. KEEP UP THE GREAT WORK. Rich Kmiec More

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A VERY KIND AND FRIENDLY BYRON BRISBY JR REACH OUT TO ME AND WAS ABLE TO RESOLVE MY SITUATION AT HAND. GREAT FOLLOW UP TOO. AND WAS ABLE TO RESOLVE MY SITUATION AT HAND. GREAT FOLLOW UP TOO. More

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The staff at Flemington BMW staff worked very hard to make me a satisfied customer. I believe they did everything in their power to get a “deal” done. Throughout the process they maintain a professiona make me a satisfied customer. I believe they did everything in their power to get a “deal” done. Throughout the process they maintain a professional and courtesy demeanor. Scott Smith was a helpful and thoughtful sales person who facilitated the process from start to finish. More

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I recently had an incredible experiance Purchasing A cpo car from Flemington BMW. I started with a car i had seen online, and unfortanetly that car was sold just before we got to the dealership. I really car from Flemington BMW. I started with a car i had seen online, and unfortanetly that car was sold just before we got to the dealership. I really wanted to get a stick shift (kind of rare) and Byron Jr. told me they would be on the look out for one. 2 days later Scott Smith Called me and we got togther. They were able to give me a very good price on my older BMW, and With the help of Howard put togther a terrific deal on the newer vehicle. Basically no negoation and I was a happy camper. When i came to sign Becky and Scott guided me through out the paperwork, and less than an hour later I was on the road. I would recommend this great team to anyone and look forward to a long relationship. Thanks More

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I recommend this dealership very highly as all personnel I have dealt with have been courteous, knowledgeable, affable, resourceful and intelligent and empathetic in their dealings with me. When traveling I have dealt with have been courteous, knowledgeable, affable, resourceful and intelligent and empathetic in their dealings with me. When traveling I have had occasion to deal with other BMW dealerships, however I do consistently fine Flemington BMW to be a large cut above! More

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I have never been so pleased with a car dealership as I am with Flemington BMW. I always expect that a dealer will do what it takes to make a sale. But the folks at Flemington BMW have gone out of their am with Flemington BMW. I always expect that a dealer will do what it takes to make a sale. But the folks at Flemington BMW have gone out of their way to go out of their way to make the customer happy. When I returned to this dealership to lease my second BMW, I worked with Ed Kiley and Bill Hinton to secure an excellent car at a very fair price. Needless to say, these are two classy guys who really know their product. But then when I had an issue with BMW Financial, I needed to speak with GM Brian Brisby Jr.. I must give extreme accolades to Byron, who bent over backwards to assure that my needs were met and that I was treated more than fairly. What he did was to assure that I will remain loyal to this dealership. As long as my situation is such that I can afford the luxury of driving a BMW, I will come to Flemington BMW. Byron and his team understand the value of retaining good customers, and that deserves to be repaid. Outstanding, quality dealership. They show that the customer does come first. More

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I spent 6 hours in the Dealer's Show Room in December 2011 looking over the possibilities for purchasing a new BMW for my wife Denise for Christmas. Cindy Hughes (who was working with our Salesman Bill H 2011 looking over the possibilities for purchasing a new BMW for my wife Denise for Christmas. Cindy Hughes (who was working with our Salesman Bill Hinton) and I decided that a certain red BMW with a Red Bow was the one. The car was taken off the show room floor and I was allowed to drive it around the vicinity. This was going to be a surprise for Denise. Cindy, Bill and I had a "plan" to surprise Denise on Christmas Eve with the delivery of this car to our home. It sounded like a great plan and one that would 'impress' Denise. HOWEVER, after thinking about what would happen if I chose the wrong car, buying it and having it delivered I reluctantly decided to call Denise and ask her to meet me at the Dealeer that day. She reluctantly broke off her Christmas Shopping to come to the Dealer arriving around 4 PM. We told her nothing as to which car we had painstakenly picked for her. She strolled through the Showroom without even so much as looking at the beautiful Red one, went to THE MOST EXPENSIVE 750LIx and that is the one she chose. So BMW was able to increase their sales by $30,000 that day just on our purchase.....as a follow up I want to express my special thanks to the General Manager Byron Brisby, Jr for his personal involvement in helping us with what turned out to be a relatively minor problem with the 2012 750LIx that we bought. We were headed to Florida and had what we thought was an overheating problem. Byron offered to bring a car to Allentown, PA (1.2 hours) for us to use while our car was repaired. Bill Hinton our Salesman has been very helpful as indicated by the fact that we have now purchased two new 750LI vehicles from him. For this he received a gift especially crafted by Denise from us! You will have to ask him what it was. Sincerely, Norman Guilloud More

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I would define myself as a high-maintenance consumer – I wanted a specific color and certain features, within a specified price range, and I wanted it quick. This extraordinary team of courteous represent wanted a specific color and certain features, within a specified price range, and I wanted it quick. This extraordinary team of courteous representatives provided excellent customer service and tracked down exactly what I wanted. To my delight, the car had some extra features that I didn’t ask for and didn’t think I needed, but now that I have them, I’ll be asking for them in my next BMW. Within one day of the dealership receiving the car, they had all of the paperwork ready, the car cleaned and I drove it off the lot – overall an excellent experience ….I will continue to go back to this dealership again and again. Great job!! More

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