CARLOS LOPEZ
CARLOS LOPEZ at Cowboy Toyota
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CARLOS LOPEZ | Page 4

SERVICE ADVISOR

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

Contact Me
5.0
66 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

23 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

5.0

66 Reviews

Write a Review

66 Reviews of CARLOS LOPEZ

November 17, 2021

Dealership Rating
Employee Rating

It was easy to make a service appointment for first thing in the morning. All I needed during this visit was a state inspection and an oil change and vehicle safety check, I was in and out of Cowboy Toyota More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: SHELLY JACKOWSKI , BOBBIE ADKINS

Nov 17, 2021

Cowboy Toyota responded

Mark, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 03, 2021

Dealership Rating
Employee Rating

My first service visit; I was very impressed. Right on time, no problem with my early arrival. Waiting area was clean and pleasant. More

by Gcon2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Cowboy Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 07, 2021

Dealership Rating
Employee Rating

Mr DJ knows his cars and how to treat his clientele. Please look for him if you need some assistance with finding a new car. Also, Carlos is the bomb in customer service, maintenance. More

by sunny.williston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David "DJ" Jones

Oct 07, 2021

Cowboy Toyota responded

It's fantastic to hear that DJ provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Cowboy Toyota!

September 14, 2021

Dealership Rating
Employee Rating

The procedures were completed ahead of schedule and the car wash was a surprise. I appreciated the appointment only routine as the waiting room was not crowded. I also shopped around for a new car while I More

by jkelley
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: JOHN PENA , David "DJ" Jones

Sep 14, 2021

Cowboy Toyota responded

It's great to hear that David, Carlos and John were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

August 11, 2021

Dealership Rating
Employee Rating

This was only my second time in the service department to get my vehicle taken care of and it was just as good as last time. Carlos got me taken care quickly and made sure everything was covered with me. G More

by KDealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Cowboy Toyota responded

It's great to hear that Carlos and the team were able to help you out and that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

July 13, 2021

Dealership Rating
Employee Rating

Although I wasn’t able to obtain a last minute loaner , Cowboy Toyota was quick reliable friendly service! My service agent was very knowledgeable and courteous! More

by architexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

June 23, 2021

Dealership Rating
Employee Rating

Great service was there and out in less than 45 minutes. More

by Sandra_Sexton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 23, 2021

Cowboy Toyota responded

Sandra, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a quick and positive one at Cowboy Toyota. Please don't hesitate to reach out if you need anything else.

May 25, 2021

Dealership Rating
Employee Rating

excellent service, friendly stuff, got me in and out when I just called them and ask if I could stop by so they can do service on my 2020 Tacoma. Your efforts to service the clients don't go unnoticed. thank More

by luis5.hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Cowboy Toyota responded

Thank you! It has been a pleasure serving you, Luis. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

May 25, 2021

Dealership Rating
Employee Rating

Excellent experience. Carlos Lopez is also excellent. I followed Carlos from Sport City because he is honest, shows integrity, and is always professional. He only fixes what is “broken”. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Cowboy Toyota responded

Thank you so much for your excellent review, Linda! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Cowboy Toyota. Please don't hesitate to reach out if you need anything else.

May 20, 2021

Dealership Rating
Employee Rating

I take my car only to Cowboy Toyota. I went in because my tire pressure light was on. They fixed it and I was on my way. More

by A.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

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