CARLOS LOPEZ
CARLOS LOPEZ at Cowboy Toyota
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CARLOS LOPEZ | Page 3

SERVICE ADVISOR

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

Contact Me
5.0
65 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

23 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

65 Reviews

Write a Review

65 Reviews of CARLOS LOPEZ

January 09, 2023

Dealership Rating
Employee Rating

Louis was a great sell’s men. He took the time to really get to know us and what we were looking for in a car. He was very knowledgeable with the whole buying process and would d More

by Mikepgarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Mike, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 30, 2022

Dealership Rating
Employee Rating

Great service and great advice. Helped me find exactly what I needed. Amazing experience, would recommend. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Jan 02, 2023

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 12, 2022

Dealership Rating
Employee Rating

Carlos was very helpful as a service advisor. Facility was very clean and inviting. Cashier was pleasant and helpful. More

by Sti3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2022

Cowboy Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

July 06, 2022

Dealership Rating
Employee Rating

Great service, nice people, and schedule was same day service, called that morning was scheduled in and out same day. More

by Sandra_Sexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Cowboy Toyota responded

Sandra, Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 09, 2022

Dealership Rating
Employee Rating

The check in and arrival of service advisor was quick. I wish the service waiting area had better snack and coffe offerings while waiting but overall very agreeable experience More

by Claymuffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Cowboy Toyota responded

Clay, Thank you for the kind words for our service department! We look forward to sharing your compliments with Carlos and our team, and don't hesitate to let us know if we can be of further assistance.

May 07, 2022

Dealership Rating
Employee Rating

Carlos Lopez was very honest and helpful! All employees courteous and sweet! Thank you! Louie More

by mabuckman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 07, 2022

mabuckman responded

Thank you!!!

April 04, 2022

Dealership Rating
Employee Rating

Excellent 75K service. Excellent service person. Thanks for doing a good job washing my truck, also. More

by Wichitared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BOBBIE ADKINS

Apr 04, 2022

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2022

Dealership Rating
Employee Rating

Always top of the line service for the last nine years! I will continue taking my car there. More

by revslysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Cowboy Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 30, 2021

Dealership Rating
Employee Rating

Carlos Lopez is my man. Great service and communication. The work performed was timely and awesome. More

by JRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2021

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Cowboy Toyota. Please don't hesitate to reach out if you need anything else.

November 17, 2021

Dealership Rating
Employee Rating

It was easy to make a service appointment for first thing in the morning. All I needed during this visit was a state inspection and an oil change and vehicle safety check, I was in and out of Cowboy Toyota More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: SHELLY JACKOWSKI , BOBBIE ADKINS

Nov 17, 2021

Cowboy Toyota responded

Mark, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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