CJ Wilson | Page 3

Our initial transaction with the salesperson was a complete failure. Despite our request for information and communication, there was a lack of responsiveness. We never received a contract or breakdow complete failure. Despite our request for information and communication, there was a lack of responsiveness. We never received a contract or breakdown of the sales. It reached a point where we were concerned that we had been scammed, as we had already provided our ID and credit card details to the original representative. However, Liam, who handled our call when we were worried that he had been scammed, did a commendable job in handling the situation and taking full accountability. He deserves a five-star rating. Unfortunately, the dealership as a whole is a mess. The finance department did not leave any messages when they claimed to have called. We specifically asked for a text message so we could promptly return their call, but even that didn't work out, as Luis was never in his office. We became frustrated and gave up. In the end, it was only Liam who ensured that we received the necessary documents and he was the only one at the dealership who did their job properly. If it wasn't for our strong desire for the car, we would have walked away. To further illustrate the extent of our dissatisfaction, we received multiple emails asking about our sales experience. We reached out to the manager, both through email and phone call, seeking assistance in contacting Sam, the original sales representative. Unfortunately, we received no response from the management department. We understand that staffing may be a challenge, but this level of incompetence is truly unacceptable. Our discomfort remains regarding the fact that we shared our ID and credit card details with Sam. We urgently request confirmation that this information was securely transmitted and that any terminated or problematic employees do not have access to our personal information. We request that this review be shared with the dealership and insist on being contacted to ensure the removal of our personal information from what appears to be this employee's personal cellphone. More

by Monay Olson Verified Customer Verified Customer

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I had an exceptional experience with Porsche Fresno. The staff is very knowledgeable and responsive in helping me choose the right car and options. I look forward to working with Porsche Fresno for many The staff is very knowledgeable and responsive in helping me choose the right car and options. I look forward to working with Porsche Fresno for many years to come. More

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This is hands down the best dealership group I have dealt with. I have actually purchased from Porsche, Audi and BMW in the last two years. CJ runs her incredible operation and has great people talked about with. I have actually purchased from Porsche, Audi and BMW in the last two years. CJ runs her incredible operation and has great people talked about it. More

by JAREDGOETZ Verified Customer Verified Customer

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Thank you Sean & Luis. You two made our car buying experience effortless, Also they have the best service department I have ever experienced. Love Porsche Fresno You two made our car buying experience effortless, Also they have the best service department I have ever experienced. Love Porsche Fresno More

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No hassles just a pleasant experience with everything carried out as promised. Definitely will be doing business with them again in the future. carried out as promised. Definitely will be doing business with them again in the future. More

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Liam and CJ are amazing! Best service Liam even had a Porsche hat, mug and a pink keychain for me :) Thank you Fresno Porsche team! Best service Liam even had a Porsche hat, mug and a pink keychain for me :) Thank you Fresno Porsche team! More

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Perfect service and a real asset when ordering my new Porsche in paint to sample. I recommend this dealer wholeheartedly. Porsche in paint to sample. I recommend this dealer wholeheartedly. More

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CJ and Sean at Porsche Fresno went above and beyond. No one better to buy a new Porsche Audi or BMW from. No one better to buy a new Porsche Audi or BMW from. More

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Great experience! Liam was a great salesman! CJ Wilson even sat and chatted with me and my son! Thanks again!!! Liam was a great salesman! CJ Wilson even sat and chatted with me and my son! Thanks again!!! More

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I’ve been shopping Porsche for quite a while. I’ve visited 6 or so dealerships, Sean won my business hands down. Liam took great care of us and the whole experience has been great. Make the trip I’ve visited 6 or so dealerships, Sean won my business hands down. Liam took great care of us and the whole experience has been great. Make the trip to fresno and don’t look back. This is the place. More

by thekanezzi Verified Customer Verified Customer

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