"All service personnel was helpful my vehicle was returned..."
- MRBUTLER1950@yahoo.com Verified Customer
All service personnel was helpful my vehicle was returned add time it was promise All the parts for my recalls wasn’t in which was a little inconvenient because now I’llNeed another appointment parts seems to be a problem
"I wouldn’t go anywhere else! The service department..."
I wouldn’t go anywhere else! The service department treats me like family and each and every visit they go above and beyond to ensure I leave happy! Thank you once again for always taking great care of my car and me!!
"My appointment for oil change and tire rotation fell on a..."
- bowking52 Verified Customer
My appointment for oil change and tire rotation fell on a day during a snow storm. The service techs accepted my vehicle covered with snow with no complaints. Service was completed quick and they even washed my vehicle for me.
Never buy a car here. I’ve had to bring my car in here twice for the same recall issue within 6 months. The second time they tried to tell me it was my fault and charge me $1000. It wasn’t until I asked them for the information in writing that they told me all the cost was covered. Then they had my car for ONE AND AND HALF MONTHS. I finally get my car back and my windshield wipers weren’t working. They tell me again this is my fault and won’t let me do the New York State inspection without paying them to fix my windshield wipers that were working fine when I left my car here. A bunch of lying schemers who take advantage of people (especially woman who they think don’t know anything about cars). Go somewhere else.
We are very sorry to hear about your negative experience, Marguglio. Please contact Elizabeth Prairie at Eprairie@Depaula.com to talk further on this issue. We look forward to hearing from you. Thank you.
November 13, 2018
"Salesperson was very helpful"
Salesperson very helpful. He assisted us in everything we needed. Listen to what we asked for and was willing to work with us. Didn't yet to push anything other than what we asked for. Nice person
Thank you for the kind words! It's wonderful to hear you had such a pleasant experience with Younas and our sales team. We truly appreciate your business, and want to welcome you to the DePaula Family!
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