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Caitlin Landis
Caitlin Landis | Page 130
Mazda Service Advisor
North Penn Mazda
181 Bethlehem Pike
Colmar, PA 18915
1,361 Reviews
Dealership Experience
10 yrs, 9 mos
Industry Experience
14 yrs, 5 mos
Languages Spoken
English
1,361 Reviews
Write a Review
1361 Reviews of Caitlin Landis
February 08, 2019
Routine service I dropped off my car for a routine oil change. Service desk was quick and easy. Courtesy car Check-out was quick and easy. Service was done at expecte I dropped off my car for a routine oil change. Service desk was quick and easy. Courtesy car Check-out was quick and easy. Service was done at expected time. Cashier checkout was not pleasant however. Paying with credit card and both choices said debit - which I didn’t want. I asked and the young woman said ‘choose top one.’ When I said said it says debit - she said with and attitude ‘I said choose the top one.’ The next screen also included ‘debit’ and I asked again to be sure. She responded with more attitude ‘choose the top one.’ She never stood up to help or show me. When I was finished I said ‘I really felt talked down to’ she never apologized and got very defensive. This has not been my usual experience at North Penn. However, I left pondering future service. More
by TDWEAVER
Verified CustomerOther Employees Tagged: I don’t know Check-out persons name.
February 08, 2019
Great Service and Salesmanship From sales to service the experience here has been consistent for the last six years from my inception of leasing the first car. Everyone has great f From sales to service the experience here has been consistent for the last six years from my inception of leasing the first car. Everyone has great followup from the moment you enter the service department. Will has been my contact and is most polite and professional. He stands out with this knowledge and eagerness to assist. Dan in Sales has been my point of contact from the beginning. No matter how trying I can be with my questions, he is cool and polite. He makes the experience relaxing and is always accessible even on his days off. Can't beat that. I have recommended this dealership to my friends who may be looking for a Mazda. This is my third one. More
by HAGUINETTE
Other Employees Tagged: Dan Oestreich , Brent Freid, Kyle Neith, Will
February 07, 2019
Excellent Service! I was having a problem with my tire, and didn't have an appointment. Caitlin was able to have my issue taken care of even though I needed service rig I was having a problem with my tire, and didn't have an appointment. Caitlin was able to have my issue taken care of even though I needed service right away. The courtesy shuttle was a plus too! More
by TOMSCARY
January 19, 2019
always a pleasure service is always a pleasure at north Penn Mazda. they treat you with respect, courtesy and as if you a part of their team. the job is always done rig service is always a pleasure at north Penn Mazda. they treat you with respect, courtesy and as if you a part of their team. the job is always done right the first time and on time. Best part, they always know your name, paperwork is ready and your set. More
by MA.RIOTTO
Other Employees Tagged: Dan Oestreich, Amanda Miller , Kyle Neith
January 17, 2019
Maintenance and More Great dealership, Easy access for appointments. Friendly, efficient employees. Will and Caitlin always take care of me. Like the video feature from Great dealership, Easy access for appointments. Friendly, efficient employees. Will and Caitlin always take care of me. Like the video feature from Steve in the service department as well. More
by BMK
Other Employees Tagged: Will Jones, and, Steve in the Service Department
January 17, 2019
Service Always feels like family when i come into the Dealership! Caitlin knew I was not feeling well and she got me out earlier than I expected! Thank you Ca Always feels like family when i come into the Dealership! Caitlin knew I was not feeling well and she got me out earlier than I expected! Thank you Caitlin! ( P.s.) maybe we can go back to the old car wash?) More
by janetfull
Other Employees Tagged: Amanda Miller
January 16, 2019
long inspection dropped car off on Monday night for an 8:30 am Tuesday appt to have state inspection done. car was not ready until after 3pm on Tuesday. seems a l dropped car off on Monday night for an 8:30 am Tuesday appt to have state inspection done. car was not ready until after 3pm on Tuesday. seems a long time to perform a routine task. More
by JOHNLAURICELLA6
January 16, 2019
Always helpful Everyone is quick and kind. Courteous and well mannered. I absolutely love the new video feature as well!!! I love to be able to watch and learn more Everyone is quick and kind. Courteous and well mannered. I absolutely love the new video feature as well!!! I love to be able to watch and learn more about my car. More
by DANAYELLOW44
Other Employees Tagged: In rentals
January 10, 2019
Always have a great experience at North Penn. Everything from the buying experience of my Mazda 3 to the service, my wife and I have been very happy with North Penn Mazda. The service center will Everything from the buying experience of my Mazda 3 to the service, my wife and I have been very happy with North Penn Mazda. The service center will go out of their way to make sure that you are taken care of from trying to find you deals to save you money, to making sure you have a ride if need be. More
by JOHNADA42201
Other Employees Tagged: Wil Jones
January 09, 2019
Really nice people and really great service My experiences at North Penn Mazda has always been great...from sales to service. Such nice people! I would recommend this dealership to anyone intere My experiences at North Penn Mazda has always been great...from sales to service. Such nice people! I would recommend this dealership to anyone interested in buying a great vehicle. More
by nvpinto1235
Other Employees Tagged: Tony Hamilton, Amanda Miller
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